Today, one of my greatest fears came true, thanks to Dr. OSAMOR (and her supervising physician.) The Mind Institute is vital to my mental well being and quality of life -- literally, life versus death. Every time you rotate doctors out and in, I fear that I will get one that wants to make a mess of my life by playing around with the medications that I rely on. Today, it happened. In the back of my mind, I half-heartedly expect to be accused of abusing my medications and taking too much. But, TODAY, I was accused of pretending to take them and not. That's not even accurate. I was accused of coming way up north to Austin -- which truly stresses me out -- finding parking, filling out forms, paying to see the doctor, melt from sitting in one of those sweltering hot rooms, talk about private issues that are only my business, get refills for my medications... and NOT GET THE PRESCRIPTION FILLED, AND, NOT TAKE ANY OF IT! Today, I left crying and was told to find a new doctor on my own. Most known, of all the things about me, is diligence, DILIGENCE, in taking my medications when and how I should. I NEVER miss a dose. The closest I have come is the way that I ended up in the hospital ER, TWICE. The Chemotherapy for my Breast Cancer took such a toll on my body last year, that I spent 11 days in critical care. It had stripped the mucous from the membranes of my body, so much so that I could not swallow, even to drink water. Once I made it home from that, I began to became troubled emotionally. Irrationally so much that I became suicidal. One night I called 911 for help. Again, I returned to the ER. Thankfully, they got me back to sustaining enough of my PTSD, Anxiety, and Depression medications that I began to feel like myself again. Now, when I tell you that there is a glitch between your records and the pharmacies' records, I mean it. How dare they (Dr. OSAMOR and her boss) accuse me of not taking my meds and at the same time tell me that I must go elsewhere for treatment. She then accused me of taking a forbidden medication called Hydroxyzine Pam because of its association with Alzheimers. There is the occasional time when I am so overcome with anxiety that I need relief beyond the rigidly prescribed medications. Once or twice a month, I need help overcoming an overwhelming time of anxiety. For years, I have relied on an old set of Hydroxyzine Pam pills that I have. They are NOT taken regularly. As an ex-aerospace research and statistics engineer, I can tell you that the research your doctors are limping around to is based a continuous dosage. They told me for the occasional panic attack that I have, to tough it out. They REFUSED to help me with any alternative. As we were ushered out the door, Dr. OSAMOR said that she would verify with the pharmacy what my refill history has been. We welcomed her follow up, but she later called us (my husband and I) LIARS! She, then, said that if I were to receive a new prescription from her, she would be starting me off at a QUARTER-DOSAGE (25%) of my CRITICAL for well-being CYMBALTA. What is Wrong with her illogical thinking?!!! How can you allow those 2 physicians that I saw today, treat me like this. Please, help me!
Posted Date : 16/02/2023
Anonymous
Contracted c-dif infection after 1st surgery which I blame on atrocious sanitation. Bathroom was filthy. 30% of caregivers were awesome,,20% were just ok, and 50% need to find a new career. While in pre-op, 20 minutes before surgery, some ass-hat from billing bursts in and says we have a bill to take care of. They could’ve collected at my pre-op meeting 2 days earlier, or at check in 2 hours earlier, but they tell you not to bring anything valuable in, so I left my wallet with my wife. I told the jerk to get out and we’d address it later. He asked if there was anyone he could call. I said, “Yes, do you want my lawyer’s number?” He left quickly. Customer service is also the worst if you’re trying get your billing or medical records.
Anonymous
Horrible staff, 16 days of horrible treatment. Save time and go elsewhere.
Anonymous
over priced, poorly staffed, awful service expecially in hospital stay.
Anonymous
Severely under- staffed at every turn. Nurses are so busy with their computer charting, the ability to get decent patient care is marginal. The staff seems angry, frustrated & is constantly complaining. Forget pain management, not happening at this hospital. Do yourself a service, go to a different health system.
Anonymous
I’ve had 2 babies at this hospital and we loved being here!