St joes along with st loeanards is an absolute fu**ing joke good for nothing low life pieces of sh**s all of them every single one of them. out of all the hospitals in hellmonton this one is the worst the absolute lowest people you will ever have to deal with in this hell hole hellmonton so called society I wish the government of Ontario would shut this place down along with that bull sh** st leonards both places have one thing in comin they hire the lowests pieces sh**s in the hellmonton area this is my last review im going to make about this garbage place fuc* this place and fuc* the hellmonton area especually the people. Good Day.

I took my teen to this emergency room which is an hour from our home because I was told they were the best. Boy oh boy was that incorrect. He was suffering with his mental health after the death of his father. Our family doctor threw him on an antidepressant that sent him into psychosis and caused him to be suicidal. We waited 10 hours in emergency. He was put into a room that had multiple holes punched in the walls that were fixed by throwing some mud on them. Everything in the room was filthy. They moved him back into the waiting area after about 4 hours to put someone else in the room and I watched them do zero cleaning before putting the other patient in. While waiting our turn I observed on multiple occasions the nurses being rude to the patients treating them like they were a nobody. I learned of each person’s illness because they spoke loudly and clearly to the patient in the waiting room regarding why they were there and what they were going to do to rectify the situation. What happened to patient confidentiality? When it was my sons turn everyone in the wait room knew he was there because he was suicidal. They served us with legal papers saying he was no longer allowed to leave the hospital and they moved him into what they call psyc emerge. It was a locked unit just off of the emergency waiting room. It was horrendous! I wouldn’t leave my dog there let alone a family member. It was just like a jail. His room was what they called one of the nicer rooms. It had a gurney in the middle of the room. A fitted sheet that had multiple green stains on it, no pillow and a light flannel sheet to cover yourself with. The walls were disgusting and the doors were worse. I cried my eyes out when I had to drive home and leave him there. There were people yelling and screaming on the unit. There was one bathroom for about 10 patients and it was filthy and not fit for humans. I complained to the staff. One of the nurses I could tell was annoyed with me complaining and told me there was nothing she could do about it. Another nurse told me she agreed with me and has days she doesn’t even want to go to work because it is so dirty and broken. Garbage’s in the hallways were overflowing and soiled clothes were on the floor outside of my sons room for the 2 days he spent on that unit. I don’t blame the nurses or doctors for any of this but management should be embarrassed of themselves. There is zero excuses for the state of disrepair it is in. I took pictures of everything and contemplated taking my complaints to the news. My son was eventually moved to acute mental health and he has been treated very well and the unit is kept clean.