I had surgery here a few months ago. The entrance staff was wonderful and attentive. Nice helpful and efficient. In my room i seldom saw a nurse. I was there a couple days. No one came to get me out of bed to walk. No one brought me a toothbrush, helped with pillows, or water. My pee hat spilled over. My drains spilled all over me my gown and the bed. They did help me with a new gown, but they threw an absorbant plastic pad over the one foot mess on the bed. Sheets were never changed. The food staff always brought a smile and were very helpful. The nursing staff sent a card when i got home. Maybe they were sending out cards while i lay in bloody drain fluids. Day surgery you have a good chance. Overnight bring your own help to stay.
Posted Date : 07/02/2018
Anonymous
The nurses in ICU are the most disrespectful, rudest . no empathy towards the patient or the patients family. I have never been to a hospital that treated the family and patient so horrible. One nurse named Sandy demanded that there needs to be restrictions on who the patient can call and who she cannot call. This particular nurse was hostile towards family and patient. She was so rude and controlling that it made the family upset and leave in tears and the patient was left in tears. She needs to be terminated. I’ve never seen a nurse treat anyone so horrible.
Anonymous
Billing is a joke! The care was okay but absolutely diminished by the joke it is trying to get any questions answered about billing.
Anonymous
Last ER visit at American Fork Hospital, doctor walks into room and says âyou need to stop coming here, it’s really expensiveâ. So I did and I actually got the help I needed. I have been going to American Fork Hospital my entire life. No more. It’s no wonder I’ve been sick so long. Even my doctor said âyou need to go to IMC to have this scan, doctors here (meaning AF) don’t know how to read themâ The nurses are great.
Anonymous
Currently waiting to be seen after coming in with chest pains. Every patient has been taken to a room but me after being told there were no rooms. Judgemental staff and total disregard for care of all patients.
Anonymous
Our experience started out great with the labor and delivery staff, they were all so nice and so quick to help. That quickly changed as we went to mom and baby and the baby eventually being admitted to the NICU. To say that the staff was rude and seeming unwilling to want to help give information to parents is an understatement. The nurse practitioners are only concerned about keeping their license calling our baby a âliabilityâ. There’s been multiple instances of charting being entered incorrectly and we had to correct them. This place has been a joke, I’d recommend any other mom and baby department before this one.