Overview

Arrow Lakes Hospital in Nakusp is a small community hospital that provides a range of services including acute care, emergency care, laboratory services, diagnostic imaging, rehabilitation, and surgical procedures. The hospital serves the residents of Nakusp and surrounding areas, offering personalized care in a comfortable and welcoming environment.

Hospital Facilities

  • Emergency Department
  • Laboratory Services
  • Diagnostic Imaging (X-ray, ultrasound)
  • Surgical Unit
  • Maternity Services
  • Mental Health Services
  • Physiotherapy Department
  • Dialysis Unit
  • Palliative Care Unit
  • Cardiac Rehabilitation Services

Awards & Recognitions

  • Accreditation Canada - Accredited with Exemplary Standing
  • Interior Health - Recognized for Excellence in Patient Care
  • BC Patient Safety & Quality Council - Awarded for Innovation in Healthcare Delivery
  • Nurses Association of British Columbia - Nursing Excellence Award

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FAQs

What are the visiting hours at Arrow Lakes Hospital?

Visiting hours at Arrow Lakes Hospital are from 8:00 am to 8:00 pm.

How can I contact Arrow Lakes Hospital?

You can contact Arrow Lakes Hospital by calling (250) 265-3684.

Do I need a referral to receive treatment at Arrow Lakes Hospital?

In most cases, a referral from a physician is required to receive treatment at Arrow Lakes Hospital.

Address

Phone Number
Address
97 1st Avenue NE, Nakusp, BC V0G 1R0, Canada
97 1st Avenue NE, Nakusp, BC V0G 1R0, Canada

Reviews

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2.1
8 reviews
  • Anonymous

    Very much a ‘clicky’ hospital. Very little confidentiality, reception/clerk very rude. I’ve over heard hospital staff talk about patients while in the community. Some nurses are good but most seem incompetent/inexperienced and out of their league, however, that’s more so IHA’s fault for putting them in that position. The MD was clearly grumpy and didn’t want to be there.

  • Anonymous

    Insular, rude, ineffective staff. Both my husband and I have been treated poorly here. A few staff are nice and go out of their way to make you comfortable. If it not were for a few nurses who are clearly too “local” and nosy and who think they can pick and choose who they give adequate care to, I would have given a better rating. You are there to treat people who are there for their health concerns, and that is where it should end.

  • Anonymous

    For such an isolated area something as simple as an ultrasound should be mandatory. Otherwise the staff are awesome, helpful & truly care abiut you.

  • Anonymous

    rated this hospital for bad service because you have to make appoinments for something as simple as a xray. You phone there then someone may or may not call you back the same day. Certain staff members talk down town about people in the hospital as well as single out staff members and complain about them loud enough that if you are in the ER you can hear them, then you put your health in their hands!!

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Arrow Lakes Hospital8 reviews

Write Your Review
  • 1

    Cleanliness

    2

    Facilities

    2

    Services

    2

    Values

    Very much a 'clicky' hospital. Very little confidentiality, reception/clerk very rude. I've over heard hospital staff talk about patients while in the community. Some nurses are good but most seem incompetent/inexperienced and out of their league, however, that's more so IHA's fault for putting them in that position. The MD was clearly grumpy and didn't want to be there.

    Posted Date : 27/04/2021


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Insular, rude, ineffective staff. Both my husband and I have been treated poorly here. A few staff are nice and go out of their way to make you comfortable. If it not were for a few nurses who are clearly too "local" and nosy and who think they can pick and choose who they give adequate care to, I would have given a better rating. You are there to treat people who are there for their health concerns, and that is where it should end.

    Posted Date : 06/04/2019


  • 5

    Cleanliness

    5

    Facilities

    3

    Services

    5

    Values

    For such an isolated area something as simple as an ultrasound should be mandatory. Otherwise the staff are awesome, helpful & truly care abiut you.

    Posted Date : 18/12/2017


  • 4

    Cleanliness

    2

    Facilities

    1

    Services

    2

    Values

    rated this hospital for bad service because you have to make appoinments for something as simple as a xray. You phone there then someone may or may not call you back the same day. Certain staff members talk down town about people in the hospital as well as single out staff members and complain about them loud enough that if you are in the ER you can hear them, then you put your health in their hands!!

    Posted Date : 01/01/1970


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