Overview

Auckland City Hospital is a leading healthcare facility located in the heart of Auckland, New Zealand. It offers a wide range of medical services including emergency care, surgery, specialist clinics, and diagnostic imaging. The hospital is known for its high-quality patient care, state-of-the-art technology, and commitment to improving health outcomes for the community.

Hospital Facilities

  • Emergency department
  • Surgical services
  • Medical services
  • Maternity services
  • Pediatric services
  • Cardiology department
  • Oncology department
  • Intensive care unit
  • Radiology department
  • Mental health services
  • Pharmacy services
  • Rehabilitation services
  • Palliative care services

Awards & Recognitions

  • Ranked 1st in New Zealand by Newsweek's World's Best Hospitals 2021
  • Recognized as one of the Top 10 hospitals in New Zealand by the Healthcare Access and Quality Index
  • Awarded the Health Quality and Safety Commission's Excellence Award in Patient Safety
  • Accredited by the Australian Council on Healthcare Standards (ACHS)
  • Designated as a Centre of Excellence for Cardiac Care by the Cardiac Society of Australia and New Zealand

Photo Gallery

FAQs

What are the visiting hours at Auckland City Hospital?

Visiting hours at Auckland City Hospital are typically from 11:00 am to 8:00 pm, but may vary depending on the ward. It's best to check with the specific ward or unit for visiting hours before planning your visit.

How can I contact a patient at Auckland City Hospital?

You can contact a patient at Auckland City Hospital by calling the main hospital number at +64 9-367 0000 and asking to be connected to the patient's ward or room. You can also send cards or flowers to patients through the hospital's gift shop.

What should I bring with me if I am staying at Auckland City Hospital?

If you are staying at Auckland City Hospital, it is recommended to bring comfortable clothing, toiletries, any necessary medications, and personal items to make your stay more comfortable. You may also want to bring entertainment such as books, puzzles, or electronic devices.

Address

Address
Address: 2 Park Road, Grafton, Auckland 1023, New Zealand
Address: 2 Park Road, Grafton, Auckland 1023, New Zealand

Reviews

Write a Review
2.4
20 reviews
  • Anonymous

    One of the worse hospital
    Total garbage , prices are way too high for treatment.
    Its Been a week we still waiting for surgery .
    Given us estimate of $20000 where i can do same surgery in my country under $1500 but unfortunately coz of new born baby n mom condition I can’t go .
    This hospital and health system so fkd up here

  • Anonymous

    No shower No food Wrong medicine prescribed. They don’t give a damn. No one had shower in unit. Not one patient they are all filthy and hungry

  • Anonymous

    North Shore ambulance 10/10. Akld City Hosp Ward 77 Rm 10c – 10/10 – Fantastic Nurses/Staff. They all went above and beyond. 5 stars!! Excellent.

  • Anonymous

    I have had the misfortune of being an inpatient at this dump in the last month. Had been admitted twice with severe pain. They sent me home saying I was’nt a priority. Hopeless arrogant clinicians who don,t give a damn.They said I had constipation which was rubbish. Why would my GP send me to ER with constipation if he could easily prescribe laxatives? I have demanded attention in an email and threatened to go to the media if nothing is done.

  • Anonymous

    I would give 0 to cleanliness if there’s option. Nobody came to mop the room even after asking 3 times. There’s blood on the railing of bed in maternity ward. No hospital gown provided for 3 days. Food is boring and repeated everyday. Midwives are good and polite.

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Auckland City Hospital20 reviews

Write Your Review
  • 3

    Cleanliness

    1

    Facilities

    1

    Services

    5

    Values

    Absolutely disappointed with medical system at Auckland hospital, my partner had very awful chesty cough , couldn't breathe properly, we spent 9 hours in ED and they couldn't work out if it was virus or bacterial chest infection, kicked him out at midnight, I never thought in my life you can discharge patient at midnight 😢 in discharge paper saying not unwell enough to be in hospital, well guess you have to be half to be half dead to get help 😱

    Posted Date : 02/01/2024


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Disgustingly low quality care, high rate of abuse, dishonest and often foreign incompetent staff that cover up for each other. Auckland Hospital and ADHB are fraudulent entities, masquerading as care or protection, but working with other Crown entities to rip off the elderly and their families, ie. The Public Trust. Do not take your family to this hospital unless you want to see them abused! The staff are not honest, benevolent, or professional, which is actually scary, you've been warned!

    Posted Date : 25/09/2023


  • 5

    Cleanliness

    5

    Facilities

    5

    Services

    5

    Values

    Came in and was met with immediate compassion and great level of care from nurses, porters, doctors and reception staff. Cleanest hospital I have ever been in! They made sure my pain was under control and were available to help answer questions or support my care. Thank you emergency staff and ward 77 staff! You guys are bloody amazing xx

    Posted Date : 01/05/2023


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Unprofessional. Unfortunately worse service in ED. Left elderly patient waiting for over 5 hours The doctor herself didn't Want to assist the patient to give him a hand in getting up. Patient was in pain and uncomfortable. The nurse was behaving little a pansy. Tripping over the stretcher and giggling away. The patient asked for water which the nurse took forever to bring. Than handed it over at arms length. People such as these should not become doctors and nurses if they can't show compassion and care for the sickly and elderly. Disgraceful and disgusting behavior

    Posted Date : 31/03/2023


  • 4

    Cleanliness

    4

    Facilities

    5

    Services

    5

    Values

    I have been treated for both lymphoma (requiring chemotherapy) and an aortic aneurysm (requiring open heart surgery) over the past 8 months and I cannot fault the professionalism and caring attitude of the doctors and nurses in getting me through.

    Posted Date : 03/02/2023


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