Overview

The BC Cancer Agency - Vancouver Island in Victoria is a specialized hospital that provides cancer treatment and care services to patients on Vancouver Island. They offer a range of services including chemotherapy, radiation therapy, surgery, and supportive care for cancer patients. The hospital is dedicated to providing comprehensive and personalized care for individuals affected by cancer, with a focus on research, education, and improving outcomes for patients.

Hospital Facilities

  • Medical Oncology
  • Radiation Oncology
  • Surgical Oncology
  • Hematology
  • Clinical Trials
  • Supportive Care
  • Palliative Care
  • Breast Health Clinic
  • Urology Clinic
  • Gynecologic Oncology Clinic
  • Colorectal Clinic
  • Genitourinary Clinic
  • Head and Neck Clinic
  • Melanoma Clinic
  • Lymphoma Clinic
  • Prostate Clinic
  • Thyroid Clinic
  • Sarcoma Clinic
  • Survivorship Clinic
  • Genetics Clinic

Awards & Recognitions

  • Accredited with Exemplary Standing by Accreditation Canada
  • British Columbia Provincial Health Care Award for Excellence in Interprofessional Collaboration
  • British Columbia Patient Safety & Quality Council Quality Award for Patient- and Family-Centered Care
  • Top 100 Hospitals in Canada by Newsweek
  • Top Healthcare Employer in Canada by Forbes

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FAQs

What services does BC Cancer Agency - Vancouver Island provide?

BC Cancer Agency - Vancouver Island provides various cancer treatment services including chemotherapy, radiation therapy, and supportive care.

How can I make an appointment at BC Cancer Agency - Vancouver Island?

To make an appointment at BC Cancer Agency - Vancouver Island, you can contact the hospital directly or ask for a referral from your primary care physician.

Does BC Cancer Agency - Vancouver Island offer telehealth services?

Yes, BC Cancer Agency - Vancouver Island offers telehealth services for certain appointments and consultations.

Address

Phone Number
Address
2410 Lee Ave, Victoria, BC V8R 6V5, Canada
2410 Lee Ave, Victoria, BC V8R 6V5, Canada

Reviews

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1.8
20 reviews
  • Anonymous

    This clinic is disorganized and unsafe. Oncologists, nurses and staff are overwhelmed and stressed. Orders are missed and not processed. They are not equipped to provide Canadian standard of care. If you can afford to pay, do yourself a favour and go to Seattle.

  • Anonymous

    I had stage 3 breast cancer. There was no MRI done before the surgery and three unclear margins were left after a partial mastectomy. This surgical option was supported by a Victoria Cancer Agency Medical Oncologist. The breast tumor was 3.8 cm in a natural small A-cup breast and the Oncologist’s original research was used to justify the non-mastectomy option! A radical mastectomy was needed to clear the margins. I have received no apology and no compensation! Also, the PET scan was not available yet, the staging took too long, and it was supposed to be two months until the surgery but it was three. The follow-up seemed not as good as it should be such as the surgically implanted catheter for chemo, the Port-O-Catheter, was not follow-up and flushed for six months before its removal! The return of unexplained nausea and malaise has not been figured out and I fear that early detection is not occurring again.

  • Anonymous

    A Year ago I will rate them all 5. Things changed to the worse. Missing appoinments, orders, not answering the phones and not returnig the calls back. Staff in the Pharmacy was so helpfull, not any more. So sad.

  • Anonymous

    I give the BC Cancer Agency, Victoria, top marks. I have under teatment since November, 2023, and have had nothing but positive experiences.
    The staff, from the check-in desk to the oncologists have been unfailing in their professionalism, attention to detail and the warmth and understanding they have shown me. All of the above applies, as well, to the RNs in the treatment centre and the Nurse Practioner who has a hands-on role in helping me through this process.
    My life is in good hands and I thank you all.

  • Anonymous

    I am in the process of dealing with the VICC and find them to be very understanding, helpful and willing to help.
    I have read some of the comments here and I find some of them totally unfair. The Dr’s and staff of the clinic have to deal with thousands of patients a week and cannot be at everyons beck and call. The internet is available yo people that require answers as well as the library and your family Dr. These people so far have tried their best to answer any questions that I have, and whilst I am doing chemo they have been extremely available to each and every patient in that room. I have been treated with care, compassion and respect.
    With the shortage of medical professionals I dearly believe these people give all they have.
    I thank each and every one of them and I sincerely hope that at the end of their work day they can rest assured that at least I owe them a debt of gratitude.

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BC Cancer Agency - Vancouver Island20 reviews

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    I was a doctor there and faced bias from the leader. He refused to hear my complaints about how orders were lost and not processed. He told me to “be collegial” that is to speak white. The administration is a disgrace and disgusting.

    Posted Date : 09/01/2024


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    https://ktorva.wordpress.com/open-letter-to-health-minister-adrian-dix/ Be careful if you are referred to bcc Victoria.

    Posted Date : 24/11/2023


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    I faced severe racism when I was working at a doctor at Bcc victoria. The white leader kept coercing me to see more and more patients without any help. The place is sad and is a shadow of itself. Tragic!

    Posted Date : 12/10/2023


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    My doctor told me I should have chemo as soon as possible two weeks ago. I am still waiting. I am sure the cancer is spreading while I am waiting. When I called the staff, they suggested I go to Seattle or seek Maid. What a terrible place!

    Posted Date : 05/10/2023


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    Major disgust and this clinic has doctors and nurses working with absolutely no ethical or moral compass. I'm a retired RN of 38 years and can state it's complete unacceptable service. Dr. Caon oncologist for radiation treatment is flaky at best and incarcerated g at worst. She is quick to dismiss a clients emotions and will not treat her client's anxiety redirecting them to there own gp. She does not follow up very well and is now making my loved one wait until Oct 18, 2023 to get the results of the PET scan done with the answer of if she still has this horrid cancer. This whole process has been one of hurry up and wait which does not go well when one has a diagnosis of an aggressive cancer. As a nurse of 38 years this is nothing but cruel and inhumane and Dr.Caon needs to learn compassion as she really has no ethical or moral compass when she can do this to her clients.

    Posted Date : 04/10/2023


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