Overview

Box Hill Superclinic is a hospital located in Melbourne that offers a range of medical services including general consultations, specialist care, pathology, radiology, and allied health services. The hospital is known for its quality care and convenient location, making it a popular choice for patients in the area.

Hospital Facilities

  • General medical consultation
  • Skin cancer checks
  • Travel vaccinations
  • Women's health services
  • Men's health services
  • Children's health services
  • Chronic disease management
  • Mental health services
  • Physiotherapy
  • Pathology services
  • Podiatry services
  • Dietitian services
  • Hearing assessments
  • Weight management programs
  • Minor surgical procedures

Awards & Recognitions

  • Finalist in the 2019 Australian Small Business Champion Awards
  • Winner of the 2018 Australian General Practice Accreditation Limited National Award
  • Recognized as an Accredited General Practice by the Royal Australian College of General Practitioners

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FAQs

What are the opening hours of Box Hill Superclinic?

Box Hill Superclinic is open from 8:00am to 6:00pm, Monday to Friday.

Do I need to make an appointment to see a doctor at Box Hill Superclinic?

Appointments are recommended, but walk-in patients are also welcome. However, patients with appointments will be given priority.

What services are available at Box Hill Superclinic?

Box Hill Superclinic offers general medical services, pathology, vaccinations, minor procedures, health assessments, and chronic disease management.

Is there parking available at Box Hill Superclinic?

Yes, there is ample parking available for patients at Box Hill Superclinic.

Address

Address
Box Hill Superclinic Suite 9, 951 Whitehorse Road Box Hill VIC 3128 Australia

Box Hill Superclinic 16 reviews

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1.8
16 reviews
  • Anonymous

    I rang the clinic many times last week, but when I managed to get through, I was greeted by one of the staff who sounded rude when I enquired about the cost of a certain procedure. She hurried me up and commented that she needed to attend to a long queue in the practice. Moreover she was very inpatient when she explained to me about the out of pocket fees and the procedure involved. Totally not happy with her attitude and her telephone etiquette .

  • Anonymous

    It was my first visit to the clinic. I am pretty impressed with everything. Thank you very much For the nurse Melody who went out of her way to accommodate my request.

  • Anonymous

    Except to be treated like a number. You’ll have 2+ hours to be forgotten about and not called. Reception won’t take your calls but they will leave you on hold for 20+ mins before hanging up on you. If you do happen to eventually see a doctor, don’t except them to actually help or even slightly care about your health. They are only there to get paid, so they won’t be actually listening to your concerns or making valid diagnosis. The only thing your guaranteed is that the doctor will ask you to make an appointment for another time because they can’t be bothered to deal with your health concerns, or the best I’ve heard ‘It’s my home time now so I can’t help because the day has ran over schedule.’ Great do I make an appointment, wait two hours and be told better luck next time.

  • Anonymous

    Paperwork doctors, no interest in actually diagnosing patients. Terrible experience, only book if you’re desperate (they always have appointments available).

  • Anonymous

    Called 3 times, tried to get a script sent to a chemist, no success. The third time when I called, I made a complaint to the lady and instead of helping me, she deliberately put me on hold for 20 mins and the phone got cut off. I need to call them back. And they said they didn’t have script anymore. Very poor customer service and DON’T GO there. Maybe the doctor is ok but very very poor service and admin

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Box Hill Superclinic16 reviews

Write Your Review
  • 1

    Cleanliness

    2

    Facilities

    2

    Services

    2

    Values

    DON'T BOTHER!!, the floors not been washed for years I companied numerous times nothing done! chewing gum stuck to the floor in main surgery area dirty Mens toilets with urinals containing vomit never cleaned and flush not working. Staff making mistakes all the time very frustrating at the desk when talking to booking staff. The whole place is a joke!

    Posted Date : 31/10/2023


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Only interested in clipping the ticket despite knowing the reason forthe appountment and knowing they couldn't assist. Disgraceful place, to be avoided.

    Posted Date : 16/06/2022


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Never had a doctor say 'fuck your mother' to me on my way out but there's a first for everything. Dr Bowen Huang in my opinion is an absolute joke. Unprofessional and abusive, what kind of a doctor loses his temper so easily??

    Posted Date : 21/04/2022


  • 1

    Cleanliness

    3

    Facilities

    1

    Services

    5

    Values

    I rang the clinic many times last week, but when I managed to get through, I was greeted by one of the staff who sounded rude when I enquired about the cost of a certain procedure. She hurried me up and commented that she needed to attend to a long queue in the practice. Moreover she was very inpatient when she explained to me about the out of pocket fees and the procedure involved. Totally not happy with her attitude and her telephone etiquette .

    Posted Date : 29/03/2022


  • 4

    Cleanliness

    4

    Facilities

    5

    Services

    5

    Values

    It was my first visit to the clinic. I am pretty impressed with everything. Thank you very much For the nurse Melody who went out of her way to accommodate my request.

    Posted Date : 04/01/2022


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