DON'T BOTHER!!, the floors not been washed for years I companied numerous times nothing done! chewing gum stuck to the floor in main surgery area dirty Mens toilets with urinals containing vomit never cleaned and flush not working. Staff making mistakes all the time very frustrating at the desk when talking to booking staff. The whole place is a joke!
Posted Date : 31/10/2023
Anonymous
I rang the clinic many times last week, but when I managed to get through, I was greeted by one of the staff who sounded rude when I enquired about the cost of a certain procedure. She hurried me up and commented that she needed to attend to a long queue in the practice. Moreover she was very inpatient when she explained to me about the out of pocket fees and the procedure involved. Totally not happy with her attitude and her telephone etiquette .
Anonymous
It was my first visit to the clinic. I am pretty impressed with everything. Thank you very much For the nurse Melody who went out of her way to accommodate my request.
Anonymous
Except to be treated like a number. You’ll have 2+ hours to be forgotten about and not called. Reception won’t take your calls but they will leave you on hold for 20+ mins before hanging up on you. If you do happen to eventually see a doctor, don’t except them to actually help or even slightly care about your health. They are only there to get paid, so they won’t be actually listening to your concerns or making valid diagnosis. The only thing your guaranteed is that the doctor will ask you to make an appointment for another time because they can’t be bothered to deal with your health concerns, or the best I’ve heard ‘It’s my home time now so I can’t help because the day has ran over schedule.’ Great do I make an appointment, wait two hours and be told better luck next time.
Anonymous
Paperwork doctors, no interest in actually diagnosing patients. Terrible experience, only book if you’re desperate (they always have appointments available).
Anonymous
Called 3 times, tried to get a script sent to a chemist, no success. The third time when I called, I made a complaint to the lady and instead of helping me, she deliberately put me on hold for 20 mins and the phone got cut off. I need to call them back. And they said they didn’t have script anymore. Very poor customer service and DON’T GO there. Maybe the doctor is ok but very very poor service and admin