Centennial Centre in Ponoka is a hospital that provides a range of healthcare services to residents in the Ponoka area. It offers emergency care, surgical services, medical imaging, laboratory services, and various specialty clinics. The hospital is dedicated to providing high-quality care to patients and serving the healthcare needs of the community.
Visiting hours at Centennial Centre are from 8:00am to 8:00pm.
You can contact Centennial Centre by calling (403) 783-7800.
Centennial Centre offers a range of services including emergency care, inpatient care, and outpatient services.
Something seriously wrong with this facility and staff. Dr. doesn't talk to family members, staff haven't a schmick about mental health. No group activities. Refuse to treat a rash. Put people on nicotine patches when they don't smoke. So bizarre this place. Nurses are rude and mean to family members. No discharge planning. My God someone needs to investigate. I will be calling the media. Enough is enough.
Posted Date : 09/12/2023
Got discharged aug 13 2017 I was discharged. At 1:48pm got back to edmonton 3:30 pm took my meds I was given back has well the prescription gave to me I remember getting on bus to Kingsway everywhere in between Eaux Claires bus to Kingsway transit was completely knock out I was unable to stand when I got off I try walk but couldn't very well a random person walk the to Royal Alexandra Hospital It took multiple times blood pressure in the triage 74 ____ 64 on the bottom I told staff I ponoka was end my life they didnt nothing to prevent me I was dark space when I left. I don't wish doctors would allow heal and grief before pushing someone into a treatment. Unit luved got second chance. In life
Posted Date : 03/12/2023
Horrible facility, no help for anyone who needs mental health support. I went through proper channels and the judge ordered my family member to be admitted for evaluation and treatment. Nothing was done. Within 48 hours she was discharged and sent home by taxi at tax payers expense. Absolutely no mental help. This place should be closed.
Posted Date : 21/08/2023
Sibling was admitted for suicidal behaviour/plan. Total of 6 days. Had 1 group session, 1 meeting with her assigned psychiatrist and he discharged her to an out patient program. This program was not scheduled. She had no plans set up for her safety. We're now in the ICU praying for her to make it. There was zero evidence for her to be discharged but she was also not receiving any treatment while admitted. Dr Urness and Centennial Hospital seriously failed her. She was discharged because she is compliant and quiet. Not everyone that wants to die is obvious and loud about it. However, there was so much evidence that they ignored. She got rid of all possessions, stopped taking care of herself. No interest in life or family. A solid suicide plan and clinical depression and debilitating anxiety this was going on for over 6 months but the 15 min Dr Urness spent with her was enough for him to say she could handle an outpatient program. She was a no show on the third day of treatment, they called with no response from her and left it at that. A mandatory wellness check for a suicidal patient is not policy apparently. Fail again. There was no response to the call because she was killing herself. Dr Urness is oblivious and useless. If she makes it we will try to find competent care.
Posted Date : 27/07/2023
Left in a excluded room without a toilet or any bra/underwear/socks for 21 days
Posted Date : 06/06/2023
Anonymous
This facility is amazing. Sorry to hear of some of the negative experiences. Not sure if it depends on what unit or program you are in but my experience with clients has been awesome. Everytime I am there it amazes me from design to opportunities for individuals to improve. Staff seem to love their jobs and are very good at what they do. I haven’t been a patient but people very dear to me have.
Anonymous
Found the nurses love code yellows betbu cany find me oh i went cold turkey on my meds. Loving camrose life
Anonymous
Cleanliness is a privilege, wasn’t allowed to shower here for 4-5 days because I was room restricted. Staff is straight up rude and lacks any empathy. They also use an ungodly amount of styrofoam (you get two styrofoam plates, 2 cups, and a bowl. Multiple times a day.). I would only suggest coming here if you have severe brain injuries not mental health issues.
Anonymous
Be an advocate for your loved one in this facility. Clerks are good, but there’s an awful male nurse who is very rude, vengeful and at times was vindictive towards a patient in here. I’m also in here but he’s especially cruel to this male patient. Don’t question anything he says or you’ll get treated terrible. He should not be working here.
This is not a place to be if you have mental issues. Scary scary place.
Anonymous
Wow, after reading others reviews and being a parent of an individual that requires mental health care I am saddened by my child’s care while at this facility. Complaining of an itchy throat landed her in a solitary confinement room where there was no tv not even a radio or DVD player nothing to keep her entertained it was several days of just sitting there with her own thoughts which are often suicidal! She was moved to a more secure unit because she cut herself with a plastic knife, was given a razor to shave her legs which she pulled the blades out of to cut herself and even had access to push pins she could use to push into her veins. My question is how does a patient with suicidal thoughts she openly discussed with the doctor get access to all that stuff?
She’s noted that a nurse hurt her by grabbing her by the shoulder and squeezing while talking sternly to her while showing a co-patient a utube video the nurse deemed unsuitable. My daughter talked about having sex with several of the other patients and even found time to take sexually exploitive photos and send them to people on the internet.
Rather than doing group activities that would engage the patients or provide them with things to occupy their time they are left to their own devices.
When trying to speak with my stepdaughters dr. And having permission to do so the Dr. Simply ignores the messages and refuses to contact me. Now my daughter who had free reign ti phone me so no longer permitted to make phone calls and when she is allowed she is limited to 15 minutes. It appears they try to distance the patients and segregate them from family. Mental health care is not supposed to be locking people up and forgetting about them. Even the most difficult cases need to be treated with respect, understanding and compassion. Whole medication is often helpful it shouldn’t be the only resource to control patients by sedating them into submissive zombies. I understand caring for these patients is extremely difficult and physically and emotionally taxing but let’s not go back to an a by gone era where patients were left to be forgotten by society in jails for mentally insane.