i worked here and had no training whatsoever. everyone is stressed as they are under staffed and management is poor, i received bullying . i stayed for two months and left
Posted Date : 23/04/2023
ICON Cancer Centre in Auchenflower is a specialist cancer treatment facility that offers personalized care and treatment options for patients with various types of cancer. The hospital provides a range of services including chemotherapy, radiation therapy, and specialized cancer treatments in a modern and comfortable environment. The team of experienced oncologists, nurses, and support staff at ICON Cancer Centre work together to provide comprehensive and compassionate care for patients throughout their cancer journey.
ICON Cancer Centre offers a range of cancer treatments including chemotherapy, radiation therapy, immunotherapy, and targeted therapy.
Yes, patients will need a referral from their primary care physician or specialist in order to receive treatment at ICON Cancer Centre.
ICON Cancer Centre accepts a variety of insurance plans, but it is recommended to check with your insurance provider to confirm coverage before starting treatment.
i worked here and had no training whatsoever. everyone is stressed as they are under staffed and management is poor, i received bullying . i stayed for two months and left
Posted Date : 23/04/2023
Thoroughly professionally yet very caring at the same time. Could not have been better.
Posted Date : 17/12/2021
To be honest, the cleanliness, facilities, etc were acceptable but I gave a one star rating to draw attention to my review and to the fact that ICON needs some serious attention. My husband, who is now in palliative care, was a patient under Dr Vasey for a year. Due to complete mismanagement of his case (and total lack of diligence) by Dr Vasey, my husband ended up in hospital at Christmas. He has been home now for several months having treatment three days a week at the ICON Day Centre. When we found out a few days ago that the chemo he had been on had stabilised the metastases in his bones but that the metastases in his liver were getting worse, we declined to have any more chemo (which only had a 20% chance of success and whose side effects would have, again, required three visits a week to ICON). Making a decision like this is HUGE! The acceptance that âthis is it', now there is only palliative care, is devastating! But the devastation didn't end there! When we called Vasey to tell him we had decided not to go ahead with the chemo, he literally âdumped' my husband! Now, I completely understand that it is normal protocol to hand over to palliative care at this point, but my husband still had a PICC in his arm and many of his scripts were still with ICON. Vasey's secretary (he didn't want to talk to us!) told us that Vasey said it was now palliative care's responsibility to deal with the PICC and any further blood tests...only they don't!!! And when we asked palliative care about this they seemed most surprised by Vasey's ignorance and lack of care and diligence regarding his patient! When you are discharged after a hospital stay, there is always a checklist of things to be sorted before they will let you leave. ICON has no such checklist...they just dump you! And when I complained to the practice manager about our treatment/mismanagement by Vasey, I was told they only had control over the nurses and secretaries (who, on the whole are good with only a few bad eggs thrown in the basket) and that the doctors are an entity unto themselves! Would I go to ICON if I got cancer? Absolutely not! Unfortunately they seem to âown' (but take no responsibility for!) 95% of the oncologists in Brisbane. I found ONE oncologist at the Wesley who was not associated with ICON...a place that promises much but does not deliver! Oh, and read the blurb on their website about how they look after carers and families! AN ABSOLUTE JOKE!!!!!!!
Posted Date : 03/06/2021
The staff are very pleasant and professional but that's where the good news stops. Often wait for hours beyond appointment times and feel very much like a number. The physical atmosphere is depressing. On a personal level...I was not informed of any support services such as the Leukaemia Foundation or given any chemotherapy education. At no stage was I told what chemo complications to be aware of until I presented to HOCA with fever and only then was I given any education. I felt scared, alone and unsupported.
Posted Date : 01/01/1970
Anonymous
i worked here and had no training whatsoever. everyone is stressed as they are under staffed and management is poor, i received bullying . i stayed for two months and left
Anonymous
Thoroughly professionally yet very caring at the same time. Could not have been better.
Anonymous
To be honest, the cleanliness, facilities, etc were acceptable but I gave a one star rating to draw attention to my review and to the fact that ICON needs some serious attention. My husband, who is now in palliative care, was a patient under Dr Vasey for a year. Due to complete mismanagement of his case (and total lack of diligence) by Dr Vasey, my husband ended up in hospital at Christmas. He has been home now for several months having treatment three days a week at the ICON Day Centre. When we found out a few days ago that the chemo he had been on had stabilised the metastases in his bones but that the metastases in his liver were getting worse, we declined to have any more chemo (which only had a 20% chance of success and whose side effects would have, again, required three visits a week to ICON). Making a decision like this is HUGE! The acceptance that âthis is it’, now there is only palliative care, is devastating! But the devastation didn’t end there! When we called Vasey to tell him we had decided not to go ahead with the chemo, he literally âdumped’ my husband! Now, I completely understand that it is normal protocol to hand over to palliative care at this point, but my husband still had a PICC in his arm and many of his scripts were still with ICON. Vasey’s secretary (he didn’t want to talk to us!) told us that Vasey said it was now palliative care’s responsibility to deal with the PICC and any further blood tests…only they don’t!!! And when we asked palliative care about this they seemed most surprised by Vasey’s ignorance and lack of care and diligence regarding his patient! When you are discharged after a hospital stay, there is always a checklist of things to be sorted before they will let you leave. ICON has no such checklist…they just dump you!
And when I complained to the practice manager about our treatment/mismanagement by Vasey, I was told they only had control over the nurses and secretaries (who, on the whole are good with only a few bad eggs thrown in the basket) and that the doctors are an entity unto themselves!
Would I go to ICON if I got cancer? Absolutely not! Unfortunately they seem to âown’ (but take no responsibility for!) 95% of the oncologists in Brisbane. I found ONE oncologist at the Wesley who was not associated with ICON…a place that promises much but does not deliver! Oh, and read the blurb on their website about how they look after carers and families! AN ABSOLUTE JOKE!!!!!!!
Anonymous
The staff are very pleasant and professional but that’s where the good news stops. Often wait for hours beyond appointment times and feel very much like a number. The physical atmosphere is depressing. On a personal level…I was not informed of any support services such as the Leukaemia Foundation or given any chemotherapy education. At no stage was I told what chemo complications to be aware of until I presented to HOCA with fever and only then was I given any education. I felt scared, alone and unsupported.