Overview

The McCall Centre for Continuing Care in Etobicoke is a hospital that specializes in providing ongoing care for patients with chronic illnesses and disabilities. The hospital offers a range of services including rehabilitation, long-term care, and palliative care. The McCall Centre is committed to providing high-quality, personalized care to help patients achieve their maximum level of independence and improve their quality of life.

Hospital Facilities

  • Rehabilitation services
  • Complex continuing care
  • Seniors’ health
  • Palliative care
  • Respite care
  • Outpatient services
  • Geriatric assessment and intervention network
  • Day programs and clinics
  • Specialty dementia unit
  • Complex care unit

Awards & Recognitions

  • Accreditation Canada - Gold Seal of Approval
  • Ontario Long Term Care Association - Quality Improvement Award
  • Outstanding Achievement in Patient Safety Innovation Award
  • Excellence in Nursing Leadership Award
  • Workplace Excellence Award by Magnet Recognized Organization

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FAQs

What services does McCall Centre for Continuing Care offer?

McCall Centre for Continuing Care offers a wide range of services including long-term care, respite care, palliative care, and rehabilitation services.

What are the visiting hours at McCall Centre for Continuing Care?

Visiting hours at McCall Centre for Continuing Care are from 10am to 8pm daily. Visitors are encouraged to check with the nursing staff before visiting to ensure the best time to visit.

Does McCall Centre for Continuing Care offer parking for visitors?

Yes, McCall Centre for Continuing Care offers parking for visitors. There is a designated visitor parking lot for convenient access to the facility.

Are there any volunteer opportunities available at McCall Centre for Continuing Care?

Yes, McCall Centre for Continuing Care welcomes volunteers to help with various activities and programs. Interested individuals can contact the volunteer coordinator for more information.

Address

Phone Number
Address
McCall Centre for Continuing Care Centre Point Drive Etobicoke, ON M9R 4Y6 Canada
McCall Centre for Continuing Care Centre Point Drive Etobicoke, ON M9R 4Y6 Canada

Reviews

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1.7
20 reviews
  • Anonymous

    It feels a lot like purgatory being here in this tormenting facility. The walls feel like they are closing in on me, inside this lonely small room with bed sores, no television or connection to the outside world. What did I do to deserve this? is this what prison life feels like? My sense of smell is acute to the smell of rot and feces lurking under the blankets, I fear the vermins will take to realization where their favourite aroma is calling out from.

  • Anonymous

    My husband was at the McCall Centre from February 7 to April 18 when he was transferred to Trillium Hospital due to being diagnosed with COVID 19. Not only did he leave the McCall Centre due to COVID but also and I was never informed About this with 3 stage 3 bedsores. on their website the following is what McCall writes about their services. “our goal is to provide high quality care, recognizing that each patient or resident is a unique individual with his or her own needs. Working together with family and friends we encourage active participation in the care of patients. It goes on to say that “The McCall Centre is committed to providing care through skilled nursing and medical supervision with empathy, courtesy, respect and dignity.“ It says “ our patients, residents, their families and friends are of KEY importance at the McCall Centre. I can go on and on about the care my husband received which was sub-par especially since he came out with 3 stage 3 bed sores and one of them developed into osteomyelitis. If the care was so terrific this would have never happened. Bedsores come from neglect and bad care. I would think twice before sending g a loved one there. communications is non-existent. PSWs are overworked and are rude and easily say I’m too busy to help you. It was a horrible experience. my husband is worse off then when he was admitted to McCall.

  • Anonymous

    I fell and broke my hip, fractured my arm and dislocated my shoulder. Thank you to everyone who worked on the 3rd floor. My gratitude to every PSW, Nurse, Maintenance Worker, Cleaner, Physiotherapist and Doctor. I am home now and you all contributed to getting me back on my feet again. I plan to never need to be a patient again. I noticed your many generous and kind attentions. I also noticed your excellent teamwork and your ability to laugh thru the hard work. I wish you all well.
    Pat, Rm.320, Bed 4.

  • Anonymous

    There is a staff member at the Mccall Centre who was hiding my father’s call bell. This PSW told another patient, a young 40 something woman, that they hide my father’s call bell at night because he is and I quote, “annoying”. So…as far as I am concerned hiding a patient’s call bell – especially when it belongs to a completely blind person who is bedridden and dying of lung cancer is outrageous, it is violent and had my dad died as a result of being without his call bell, well…sounds like a murder charge to me. This place has a maniac working there and I have a witness and this complaint will not rest.

  • Anonymous

    It’s been a horrible experience ! Very stressful for patients and families !

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McCall Centre for Continuing Care20 reviews

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    The place is a hell hole. They knowingly put a covid patient in my room with me and now I can't go home for Christmas on a day pass because I now have it. This place should've been condemned years ago! I agree with all of the negative reviews! If you care about the well being of yourself and your loved ones…avoid McCall like the plague ( which you could probably also get here , given the incompetence level of the staff! )

    Posted Date : 21/12/2023


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    Horrible place!!!! My father was there for 3 days. He was bed bound due to a stroke. The nurses and personal support workers are rude, heartless and cruel. They pretend to be supportive and caring when family members are around. My father suffered a heart attack while he was there. They did NOTHING to help him!!!! I had to demand an ambulance to take my father to the hospital. All they care about is money. If you don't want your loved ones to die early, PLEASE DO NOT SEND THEM HERE!!!!!!

    Posted Date : 17/11/2022


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    Transferred to room 305 from 300 now we deal with flys smells of dirty diapers and a patient who is watching tv along night. The staff should turn down and turn off the tv it is very selfish and ignorant this patient had dementia so he has clue what he is doing so staff must do what necessary to ensure enjoy of peace and restful sleep at nights. If is very cramped and the sit circulation is terrible.

    Posted Date : 27/09/2022


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    My father spent the last year of his life at the McCall Centre. I am still haunted by his treatment (or lack thereof) over a decade later. He came into the McCall Centre able to walk and somewhat able to communicate and was still somewhat cognizant after a debilitating 2nd major stroke. We had hoped he would also receive some physical therapy to help him improbve as best he could, but that was wishful thinking. It seems all the McCall centre wants is bodies to make money from, not to actually look after their residents. They had him drugged up to keep him 'quiet' and to stop him from wandering the halls at night. These drugs interacted negatively with his prescribed medications and so he became pretty much a vegetable unable to walk or communicate in any way. Suddenly permanently in a wheelchair. Our family talked to those in charge about our concerns regarding the excess drugging and the bad drug interactions, but they did ABSOLUTELY NOTHING. Guess it is more important not to have their staff having to work too hard than provide actual care to their paying residents. Due to their lack of care my Dad died of pneumonia in his bed in the McCall Centre. I would not let another family member go into a place like this and I neve rwant to go into a care home due to what I witnessed happen to my father. Absolutely frightening.

    Posted Date : 10/01/2022


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    Horrible place …most PSW ‘s are mean and rude and have no empathy at all . The physiotherapist and management there is horrible . It is not a place of healing .

    Posted Date : 13/10/2021


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