Medical City Dallas Hospital is a reputable healthcare facility located in Dallas, Texas. The hospital offers a wide range of medical services including emergency care, surgery, oncology, cardiology, and women's health services. Known for their high-quality care and state-of-the-art technology, Medical City Dallas Hospital is a trusted provider in the Dallas community.
Visiting hours are typically from 9:00am to 9:00pm, but may vary depending on the department or unit. It is recommended to check with staff or refer to the hospital's website for specific visiting hour information.
Yes, Medical City Dallas Hospital offers valet parking services for patients and visitors. There are also self-parking options available.
Yes, there are dining options available at Medical City Dallas Hospital for patients, visitors, and staff. This includes cafeterias, coffee shops, and vending machines.
Truly the most comprehensive collection of inept doctors and apathetic nurses I have ever had the displeasure of dealing with. I am truly shocked that this value study of incompetence hasn't been shut down. Places like this are why the healthcare system in the United States are the subject of ridicule. I'm filing complaints with the Texas medical boards
Posted Date : 11/05/2023
My husband was transferred to medical city dallas heart/spine from another hospital because they recommended he need surgery. Once he was there they repeated every single test that was already done wasting a week of time, only to tell my husband he doesn't need surgery. If he only needed one test to determine that why not do that the first day he is there? Meanwhile my husband is still having chest pain and shortness of breath but they relate it to him being overweight, even though this just came on in the past week. Ok.
Posted Date : 24/03/2023
This is the worse hospital I ever been to where ur wait for a room at the ER is 6-8 hrs. No communications. You are given an appointment and when u get there they do not recognize what u are talking abt.
Posted Date : 10/09/2022
If you're looking for top service and better than average hospital food, go here.
Posted Date : 17/08/2022
not sure what's going on there but I have a brother who has a baby there & I was given the log in information to see the baby but now they're saying they had to switch rooms because more babies came in but instead took him to a room without a camera and let the other baby have the camera access they're baby had! We're not from that area and that's the only way we were able to see the baby PLEASE FIX THIS!
Posted Date : 01/06/2022
Anonymous
Do yourself a favor find another hospital this one could care less about you or your health . Cancer treatment is a joke!
Anonymous
They will overmedicate you until you die . No compassion and understaffed . This hospital needs a full investigation to prove they hire RN who actually went to college . Notice how none of the nurses wear name badges with their first and last name . Keep notes force them to give you their full legal name .
Anonymous
I am a patient here at Medical City and I am severe pain, leukemia, and the NP Jackie Abraham along with her colleague MD Vikas Bhushan has the audacity to voice to me how she could not assist me with helping with the pain. She had the rudeness to say she is afraid of one becoming addicted. This is a review on the way this staff member/hospital has the gull to not assist the severe pain I’m in. Yes, another alternative was offered, hydrocodone. This will not help this causes sickness to the stomach and it does not help with the pain caused with the disease, the pain the state I’m in. I have so much more to put in this message but the nurse trying to help a bunch RN Jessica, she’s brought heating packs. It’s a Band-Aid but I’ll have to use this for now. I will not ever want to be under their care ever. NP Jackie Abraham profiled me. I am a mother of 3, a decorated Security Officer who works in a corporate setting. I am far from an addict. I didn’t ask for this disease. #f’cancer
Anonymous
I am so disheartened to share my experience at Medical City Plano. This has been my hospital of choice since my diagnosis of Non Hodgkin’s Lymphoma in 2020. I’ve since had a biopsy there, a thyroidectomy there, a lumpectomy there⦠thus, I chose this hospital after my PCP conducted an EKG on me in her office on July 13, 2023 (I went in to see my PCP because I was running high blood pressure, which I do not suffer from HBP and shortness of breath) my PCP said my EKG was abnormal and she was calling an ambulance. The ambulance/EMT’s arrived and took me to Medical City Plano. I arrived in the ER at approximately 12:30PM, they conducted a CTscan, a chest X-ray and concluded that there was fluid in my lungs and administered an injection of Furosemide. The ER doctor came in and said he’d like to admit me for observation and conduct further tests. The lady answering the call button was extremely rude. It was 5:30PM and I was still sitting there in an ER room with no updates. I would unhook myself to go to the restroom often and then just hook myself back up because she said the nurse was busy. I was starving since I hadn’t had lunch; I asked the lady answering the call button if I could get an estimate on when I would be admitted to a room as I’d been there since 12:30PM and it was now 5:30PM, and she said, âyou should be thankful, you’re lucky you’re getting a room, some patients have waited 48 hours or more, the nurse is very busy and she’ll get to you as soon as she can.â The ER nurse was kind and apologized, she was a contracted nurse and said staff in that ER act entitled and act like it’s not their job. The ER nurse apologized for the lady answering the call button as she gets bombarded with questions. The contract ER nurse ordered me dinner and apologized again. A different internal medicine doctor came to see me and said she’d like a full cardio work-up to find the root cause. I was finally admitted to a room on the third floor at 7:30PM. The nurse on the third floor was also very kind, her name was Jada. She was the only one that seemed calm, remarkable bed side manner and said it’s too late to do anything as radiology has left for the day so all we can do is monitor you. Jada placed a heart monitor on me for telemetry and checked on me periodically throughout the night. The following morning I asked what time my echo was and she said, I’ve messaged the doctor because they have not ordered it yet. At 10:00AM, I asked again, do we know what the hold up is, the new nurse said, âwe’ve messaged the doctor again to ask what the hold up is,â nothing was done the following morning, no X-ray, CT to check if the fluid in my lungs was gone, no echocardiogram. Nothing. The only person that came to see me on Friday, was registration to collect my hospital co-pay of $1500.00. That was collected on Friday, when really I spent the night for absolutely nothing! The same ER internal medicine doctor came to see me on the third floor, she looked absolutely exhausted, like she hadn’t slept in days. I asked her what the hold up was, that since I was admitted they had done absolutely nothing. She asked why haven’t they done your echocardiogram? I said, because it was never ordered. She checked her iPad and said, âI apologize, I forgot to order it.â She reiterated the same thing the contract nurse did in the ER, she said some staff act entitled like it’s not their job. She apologized again and said âI’ll tell the cardiologist to stop by and drop off his card, so that you can make an Echocardiogram appointment ASAP.â Long story short, I stayed the night for absolutely NO reason whatsoever; the only person that noticed I stayed over night and did something about it was finance/registration to collect their $1500.00. This could’ve potentially gone really wrong since they discharged me with no further information on my lungs or heart. Something has definitely changed for the worse at this hospital; I’ll make certain to never go there again and tell absolutely everyone I possibly can.
Anonymous
I am so disheartened to share my experience at Medical City Plano. This has been my hospital of choice since my diagnosis of Non Hodgkin’s Lymphoma in 2020. I’ve since had a biopsy there, a thyroidectomy there, a lumpectomy there⦠thus, I chose this hospital after my PCP conducted an EKG on me in her office on July 13, 2023 (I went in to see my PCP because I was running high blood pressure, which I do not suffer from HBP and shortness of breath) my PCP said my EKG was abnormal and she was calling an ambulance. The ambulance/EMT’s arrived and took me to Medical City Plano. I arrived in the ER at approximately 12:30PM, they conducted a CTscan, a chest X-ray and concluded that there was fluid in my lungs and administered an injection of Furosemide. The ER doctor came in and said he’d like to admit me for observation and conduct further tests. The lady answering the call button was extremely rude. It was 5:30PM and I was still sitting there in an ER room with no updates. I would unhook myself to go to the restroom often and then just hook myself back up because she said the nurse was busy. I was starving since I hadn’t had lunch; I asked the lady answering the call button if I could get an estimate on when I would be admitted to a room as I’d been there since 12:30PM and it was now 5:30PM, and she said, âyou should be thankful, you’re lucky you’re getting a room, some patients have waited 48 hours or more, the nurse is very busy and she’ll get to you as soon as she can.â The ER nurse was kind and apologized, she was a contracted nurse and said staff in that ER act entitled and act like it’s not their job. The ER nurse apologized for the lady answering the call button as she gets bombarded with questions. The contract ER nurse ordered me dinner and apologized again. A different internal medicine doctor came to see me and said she’d like a full cardio work-up to find the root cause. I was finally admitted to a room on the third floor at 7:30PM. The nurse on the third floor was also very kind, her name was Jada. She was the only one that seemed calm, remarkable bed side manner and said it’s too late to do anything as radiology has left for the day so all we can do is monitor you. Jada placed a heart monitor on me for telemetry and checked on me periodically throughout the night. The following morning I asked what time my echo was and she said, I’ve messaged the doctor because they have not ordered it yet. At 10:00AM, I asked again, do we know what the hold up is, the new nurse said, âwe’ve messaged the doctor again to ask what the hold up is,â nothing was done the following morning, no X-ray, CT to check if the fluid in my lungs was gone, no echocardiogram. Nothing. The only person that came to see me on Friday, was registration to collect my hospital co-pay of $1500.00. That was collected on Friday, when really I spent the night for absolutely nothing! The same ER internal medicine doctor came to see me on the third floor, she looked absolutely exhausted, like she hadn’t slept in days. I asked her what the hold up was, that since I was admitted they had done absolutely nothing. She asked why haven’t they done your echocardiogram? I said, because it was never ordered. She checked her iPad and said, âI apologize, I forgot to order it.â She reiterated the same thing the contract nurse did in the ER, she said some staff act entitled like it’s not their job. She apologized again and said âI’ll tell the cardiologist to stop by and drop off his card, so that you can make an Echocardiogram appointment ASAP.â Long story short, I stayed the night for absolutely NO reason whatsoever; the only person that noticed I stayed over night and did something about it was finance/registration to collect their $1500.00. This could’ve potentially gone really wrong since they discharged me with no further information on my lungs or heart. Something has definitely changed for the worse at this hospital; I’ll make certain to never go there again and tell absolutely everyone I possibly can.