Metro health main campus. Complaints department within the facility is allowed to hang up in the face of family members that are stressed from loved ones having majorly surgery . Even the ombudsman was leaning on the rude side cause she wanted to go home instead of coming to help resolve a problem with mother trying to get back to sick child that just had a surgery n a fever of 105 degrees… No people skills at all, very discussed with (complaints) staff. If u want compassion, understanding, respect for the money u spend( personal insurance)metro health might not be the place for you. Sincerely Audrey Wallace .
Posted Date : 22/01/2023
Anonymous
I’ve been a metro health patient for the past 24 years.I thought my health concerns were all covered,but,I was wrong.Now it’s time to die.
Anonymous
Needs to have their system of operations redone and accountability put in place for employees.
Anonymous
This place killed my mom and my aunt, I believe they both would still be alive, if they were at another hospital.
Anonymous
Horrible service employees in er horrible ignore your need and were very unprofessional better service at main campus feel like I was terotyped by condition I came in for the wouldn’t even let me get some air calm down a min had no IV in still hadn’t seen doctor very disatisfied with yreatmen would never recommend this location to any one
Anonymous
Sad service I’ve been waiting for 3 hours still no response from a doctor 5 people already walked out this is a issue.