I was visiting the Tampa area and had to be admitted to the hospital on an emergency basis. I was there for one week. I kid you not, EVERYONE, from the security guard monitoring who comes through the emergency room entrance to the folks admitting me, to ALL the doctors, nurses & support staff it takes to run the ward and take care of the patients, to the folks that prepare and deliver the food, and to the folks in the business office, were very professional, polite, and helpful whether I talked to them in person or on the phone. All I had to do was work at recovering and get well. The hospital management needs to hear how well all these patient interactions ALL contributed to a very positive recovery environment. John Martino 12/3/2020
Posted Date : 04/01/2021
Anonymous
Dr. Andrew Cooper at Morton Plant Hospital is absolutely fantastic! However, this review isn’t all about this renowned surgeon. It’s about the real sense of friendliness, goodwill, and familiarity among all of the people in the group at Morton Plant Hospital who played a part in my elective total knee replacement. Thankfully, for me, everyone made this painful process most enjoyable. The trust I placed in Dr. Cooper erased all of my concerns regarding the surgery. And, a sense of compassionate caring offered naturally by all others provided great relief before, during, and after the event. Highly Recommended!!
Anonymous
3rd floor is a nightmare.nurses gave awful 💩service. I will never come back , even if I’m dying . Going to make sure I’m taken elsewhere!
Anonymous
This complaint is directed at the anesthesia team which worked Saturday morning 6/11/22.
My wife is here for labor and delivery and as a good husband I am here staying with her, taking time off work to do so.
At about 6:15am on 6/11 I was awoken from a dead sleep by my wife shouting my name and someone touching my leg, surrounded by 6 staff members, nurses and anesthesia team for an epidural which is obviously a surgical procedure, this was completely unprofessional that they came in with equipment and staff ready to do this surgical procedure without someone coming in with a simple 10 minute warning so I can wake up in a normal way. Obviously when you are gathering staff and supplies you knew this (non emergency procedure) was taking place and they could have common courtesy. My wife is also in the medical field as an R.N. So I know the amount of spare/free time medical staff enjoys. Besides that they were voicing several times that we were the only pregnant couple on the whole floor today. Clearly nobody will be reprimanded or even spoke to about this incident because nobody truly cares about anything other than billing the insurance companies $20k plus but maybe it will reach one couple deciding where to have their baby.
It’s painfully obvious that they waited until the last minute as shift change is at 7:00am.
This was complete disrespect considering this was a planned non emergency procedure and any person should be given a 10-15 minute warning before being jolted from bed, to maybe use the restroom, brush your teeth, splash some water on your face and basically wake up. Again I will repeat thus was non emergency so there is no excuse other than employees which are too comfortable with their job and lack of supervision and professionalism. Look
If we have another child we would surely choose another hospital.
I will also escalate this complaint to the hospital director as well as post this review again on any other site I can find.
Anonymous
Worse service I’ve every had at hospital.they said another stent not possible spent 3 days try to talk me into unwanted surgery. Told them not until I spoke with my cardiologist. They never spoke to him , they would leave paged I finally spoke to him and he told me the surgery was not required and had them release ne. Teams of doctors came multiple times try I g to convince me of unwanted surgery. I will never go back to Morton Plany
Anonymous
Dr Christopher Mickler is amazing. From the moment we arrived for my son’s procedure, the receptionist, very helpful to Waiting room Reception (Michelle) Our pre op nurse Rachel, anesthetist Lynn, Jenn who works with Dr Mickler, our Post op nurse Andi and last but not least Joffrey who helped at the end to depart for home. Oh and the Cafeteria- really great food selections and great quality. By far the most amazing experience for my son in every way. He is now recovering very well at home and we could not be happier! Thank you to all of you who made our experience Ritz Carlton VIP level! If I could give you 10 stars I would!