Overview

New Vista Care Home is a hospital located in Burnaby that offers long-term care services for individuals who require assistance with daily activities due to age, illness, or disability. The facility provides a range of medical and therapeutic services to residents, as well as social and recreational activities to promote overall well-being. The staff at New Vista Care Home is dedicated to providing a safe and comfortable environment for residents, ensuring they receive the best quality of care possible.

Hospital Facilities

  • Best Nursing Home by US News & World Report
  • 5-star rating from Centers for Medicare & Medicaid Services
  • Accreditation from The Joint Commission

Awards & Recognitions

  • - Best Nursing Home by US News & World Report
  • - 5-star rating from Centers for Medicare & Medicaid Services
  • - Accreditation from The Joint Commission

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Address

Phone Number
Address
7550 Rosewood St, Burnaby, BC V5E 3Z2, Canada
7550 Rosewood St, Burnaby, BC V5E 3Z2, Canada

Reviews

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2.9
12 reviews
  • Anonymous

    Both my mother and father are in New Vista and have been for 10 months. The staff are wonderful taking care of them, they are so caring. I am so happy that they are there. The building is old and I look forward to them moving into the new building. I have seen other care homes and this one by far is the best, even the building being so old. .

  • Anonymous

    Nursing staff cares but no one else does at this location. Not enough staff and if you need to talk to someone in management… NO ONE EVER CALLS YOU BACK. We are very concerned about our family member living in this home!

  • Anonymous

    Every time I visited my neighbour he was sitting in his room that smelled of urine, in urine filled Depends and urine smelling clothes. His room had no working sink and the garbage bun had no bag it. The final straw was seeing physical red marks on his ankles and wrists. DON’T place a family member in New Vista.

  • Anonymous

    not enough care givers in this facility. Individual patients do not get enough attention.

  • Anonymous

    Quite often patients go missing on weekends. The floor smells very bad on weekends also. There is not enough staff and too many patients needing care. When my mother first moved in, there was an issue with some of her clothes being stolen. On the other hand, most of the staff work very hard and are very kind, there is just the odd one that doesn’t give proper care.

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New Vista Care Home12 reviews

Write Your Review
  • 5

    Cleanliness

    5

    Facilities

    5

    Services

    5

    Values

    Very new care home with modern features and kind staff

    Posted Date : 26/10/2021


  • 5

    Cleanliness

    5

    Facilities

    5

    Services

    5

    Values

    Both my mother and father are in New Vista and have been for 10 months. The staff are wonderful taking care of them, they are so caring. I am so happy that they are there. The building is old and I look forward to them moving into the new building. I have seen other care homes and this one by far is the best, even the building being so old. .

    Posted Date : 08/03/2019


  • 3

    Cleanliness

    2

    Facilities

    2

    Services

    2

    Values

    Nursing staff cares but no one else does at this location. Not enough staff and if you need to talk to someone in management... NO ONE EVER CALLS YOU BACK. We are very concerned about our family member living in this home!

    Posted Date : 25/01/2019


  • 3

    Cleanliness

    2

    Facilities

    1

    Services

    1

    Values

    Every time I visited my neighbour he was sitting in his room that smelled of urine, in urine filled Depends and urine smelling clothes. His room had no working sink and the garbage bun had no bag it. The final straw was seeing physical red marks on his ankles and wrists. DON'T place a family member in New Vista.

    Posted Date : 04/11/2018


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    not enough care givers in this facility. Individual patients do not get enough attention.

    Posted Date : 19/06/2018


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