We went to endocrinology/ diabetes team. The appointment was a disaster. Making the appointment was complex: hours of operation, reaching someone, passive-aggressive comments from some of the staff and lack of information on our appointment. At the appointment : long delays, our questions were not answered, we don't even know what is the process, everything was in English (francophone), we never even met the doctor because we didn't plan enough time due to the lack of information we got when making the appointment
Posted Date : 18/03/2023
Anonymous
Such an unorganized place, especially in the ultrasound department. The male receptionist said his system was having difficulties putting health cards through but then allowed 2 people who came in 30 minutes behind me in before me!!!! I approached him to ask what was going on and he said he could text the nurse to try and get me in? Not sure why he didn’t do that to begin with. He was too busy watching golf on his second computer to care about the patients waiting?
Anonymous
I am a blood phobe and had excellent care for surgical removal of a fingernail due to a wart, overgrowth of the nail, etc. The medical people are patient, skilled and caring. I almost fainted but that is due to my rotten genes not the hospital or medical staff.
Anonymous
I had surgery here and it was honestly one of the most infuriating and traumatic experiences of my entire life, my doctor changed 3 times before my surgery the last change being MINUTES before they wheeled me into the OR, they had me re-sign the consent form which was literally whited out and scribbled in with pen for the changes (which doesn’t seem super official or legal to me but w.e), i was also berated by every single nurse i saw, i don’t know if maybe there was something happening behind the scenes with them all that day, some kind of personal drama interfering with their work but i was made to cry, belittled and not believed at every opportunity they could find.
Anonymous
Surgeon, nurse, anesthetist have all made serious errors. This is before my surgery has even begun! I am scared that I may not make it or will have even more health problems as a result of the surgery. Risks of the surgery were not discussed with me. Why so many mistakes? I have no confidence in this hospital.
Anonymous
Very impressed with the way nurses did their jobs.