Dr Gracia was a loaded weapon in the er. Don’t go to the er you’ll regret it.

PRH sped the death of both of my elderly parents within the last nine years through incompetence and negligence. This may sound harsh but in both instances Dr.s apologized for the care they received. The most recent parent who passed is under reviewed by the Province.

It was our experience that staff for the most part do not listen to patients or family. Once in hospital there is no system of control or accountability for patient care. A single Dr is never overseeing care for an individual, ultimately everyone is in charge but no one is accountable. In our family’s case(s) the results are clear and undeniable.

I had I be transported to Penticton hospital as I had sever pain inn my left hip and left knee. I had no feeling on my left thigh and was immobile as a result.
The ambulance staff were exellent, they had to remove my from my home where I was laying on the floor due to the sever pain
Once I arrived at ER I was interviewed by the attending physician Dr.S. He later down to law of the land telling me that they did not monitor or treat pain, but only “live threatening illnesses” and if it was not life threatening I would be discharged to the care of my GP
I arrived to my bed at just after noon and was monitored by a nurse who took my vitals and then left. The doctor arrived a couple times that day to examine me further. I was given an opioid pain killer and let me sleep until later after shift change when I saw another nurse when again checked vitals. I was given no food that day
The next day I saw another Dr who was intent on getting me onto a ward
After shift change in the morning a new “head” nurse was on shift She was not as accommodating. She complained to me about not eating but would not let me tell her that I was not given a meal, and when I was given breakfast that day I couldn’t reach it due to my immobility. She then went on to berate me by telling me I couldn’t remain in the hospital. I told her that I was waiting for a ward ad an MRI. She told me that would be a waste of hospital resources
Unfortunately she got my goat and I told her that I could get better care at home. She then encouraged me to call my partner to come and pick me up and scolded me for taking a needed hospital bed. She then ordered her nurse assistant to clean out my cubical and clean the bed
I had a walker but could barely move. I had to find my way to the waiting room without assistance, and there I layer on the floor awaiting my partner. When she arrived security found my laying on the floor and were going to remove me from the hospital
My partner did care for me and seeing that my mobility was so poor I had to lay on the floor until the situation started to wain.
I did receive much better treatment at home. I was visited by the hospital rehab assistance who were wonderful. They provided me with a number of mobility options
After receiving the MRI I had been awaiting when in emerg it was found I had 3 ruptured disks in my back and one of them was putting pressure on the nerve bundle to my lower left extremities
I main complaint is regarding this nurse who bullied me out of staying in hospital. I certainly needed hospitalization, but maybe since I wasn’t a covid patient ( and was triple vaccinated) maybe she felt I did not deserve the same level of care
In future I will probably go to another hospital, even though that 1% of poor staff will also ease their raged heads