My son came in with a broken ankle. X-ray's within an hour. Waited another hour to see the doctor. The doctor said he has a broken ankle but couldn't tell me which bone was broken. Then discharged us to a physiotherapist clinic to get an air cast. The doctor said she had called to confirm that they had the cast. The doctor then discharged us with no protection for his ankle. Physiotherapy clinic was closed. She never did call. 2 months later, hospital has not sent original X-rays.
Posted Date : 20/12/2021
Anonymous
Having nothing but positives for my recent needs at both hospitals. All doctors and nurses at emergency were great. Nurses on the floor are a different matter entirely. Care there are a different matter entirely. Naps and chatter with each other are a priority. Doctors were wonderful. OR staff amazing. Would have received much better care at home.
Anonymous
An absolute joke of an emergency room. Consistent long wait times even when they don’t seem busy, mis diagnosed on two different occasions, and physicians that refuse to answer questions. Actively looking to re locate and move closer to a hospital with some form of service.
Anonymous
Very rude and dismissive, I’ve never been one to right reviews but I didn’t even get my normal letter to rate the hospital so here I am! I have never met such a disgusting bunch then when I entered the smiths falls hospital, all of the ladies from reception to nurses were awfully self righteous, they act like being a hospital worker gives them the right to treat others poorly. It’s disgusting how inflated their egos are. And it’s even more disturbing and sad that these terrible people are the ones we have to trust with our health care. Looking at these ratings I know it’s a very common occurrence, it’s a very dirty environment with even worse staff.
Please do better.
Anonymous
Waiting for six hours to be told there was nothing they could do for the allergic reaction on my face. My face was burning off me and it’s been itchy for seven months and yet there’s nothing they can do the hand me a reactant I could’ve went to the drugstore for that, and by the way, the reactant didn’t work.
Anonymous
Cannot speak to Smith Falls, but Perth operation is top notch, especially considering the state of the world over the last few years.