I was in the Emergency department on Thursday May 11th 2023 in area A from 10am-7pm. The triage nurse and the Dr I saw were absolutely amazing and went above and beyond to deliver excellent care. The Nurses overseeing Area A however were absolutely horrendous and could not have been ruder or more disrespectful to patients. I have the utmost respect for Healthcare Workers but the treatment patients received by Lori and Natalie was deplorable. Berating patients in the middle of a multiple bed treatment area is disrespectful and uncalled for. Not one single patient in that Area deserved to be treated the way they were including the adolescent male and mother that were given a cancer diagnosis. Lori and Natalie if you can’t be kind to your patients how can you expect patients to be kind to you. Shame on both of you for the lack of empathy you showed to all your patients in that area. Remember the patients you see are likely have one of the worst days of their life and you making it worse doesn’t help. You both should be fired .

In 2014 my girlfriend and I went to the Rockyview hospital emergency room. My girlfriend had swelling in her eye as well as redness . It was after clinic hours so we made the mistake of going to this hospital. We waited for a couple hours until my girlfriend got in to the incompetent doctor. He looked about 55-60, grey hair, thin. I don’t know his name. He said he would have to check if there was pressure in her eye. She CLEARLY said “ I have issues with people touching my eyes’. Before we knew it he had out his instrument and went in to touch her eyeball. My girlfriend screamed and said “ I don’t feel well, somethings wrong”. Before we knew it my girlfriend passed out, and had a seizer from the stress the doctor caused. She wouldn’t wake up so he got me to go get a nurse , and unfortunately we got a very incompetent nurse I knew from Sheldon Chumir. My girlfriend couldn’t wake up so they wheeled her into another room. The nurse hooked her up to a IV, looked very annoyed and turned the IV on so FAST that it made loud noises with every pump! After about 5 mins she woke up but the iv made her pee and throw up! It was so fast I’ve been told that an IV can kill someone’s. It’s suppose to be a slow drip. After about an hour of lying down the nurse pulled up a wheelchair and said to go….. my girlfriend was freezing cold and had a seizure !! After we got home she never felt the same. For two months she had to take a leave if absents from work. My girlfriend was mostly sleeping for two months to the point that I’d call it a coma. It’s been a few years now, but considering that hospital almost killed someone’s I love and care about,im going to make a complain to the physicians and surgeons . I can’t imagine how many patients this doctor and nurse have hurt. If I thought the Physicians and surgeons board would fire them I would have complained sooner. With almost every complain I’ve made police reports. Something to have a record on file. Karma to that doctor and nurse. If I remembered your names I’d advertise them on here. I plan on getting a copy of the medical file of that night!