This hospital was responsible for the death of my son. Like most services now within the government, people should do their own due diligence and trust their own instincts. Most government services are not about helping human beings at all. They are all about money. Hopefully, this will change as time goes by. Wake up everybody.
Posted Date : 01/02/2024
Anonymous
Dirty floors, no help from nurses post op with a jaw wired shut when feeling nausea and headaches. Extremely disappointed at the level of communication and care.
Anonymous
Worst experience of my life13 hr wait time when told 4 hrs. Was told to go to the er for possible internal bleeding…I dragged my feet for 5 hrs before I went, due to exsevice vomiting. I couldn’t keep anything down so went to the royal Alex. I waited 13hrs until I was seen, with in that time I puked about 8 times and gave them a sample. The staff is extremely rude they like to gossip about all the patients which we can hear in the waiting room. So I got in to see the doctor, they told me to try to drink water which I did then they told me if I feel like puking take this nausea drink I took the nausea drink due to not wanting to puke for a 100th time. Well they didn’t like that I over heard the doctor accusing me of being a liar the place is a high-school gossip queen place. After my ultra sound they said they were discharging and this was right after giving me a dose of gravel that nocked me out I could hardly walk. These ppl that work here have no value for life or ppl .
Anonymous
Unit 36
If your child does not swallow pills and does not take medication due to taste do not send them here waste of time. Underlying medical conditions and required medication. There was no assistance in teaching on how to swallow pills by OT or SLP because they do not have that service but was told just across the street we can get assistance there. Did not take blood because scared of needles but we could get that done in the community! Instead they use bribes with earning gems to cash in for candy! Had problems with administering meds at home on weekends but apparently we need to work on our relationship with our child. It’s the taste our child didn’t like!!! I did find the staff to be very good but did not get the help we needed. Very disappointed with this unit.
Anonymous
Absolutely horrible horrible experience. Came here with my boyfriend who was having a very serious mental health crisis! This is my first time dealing with this type of situation and the charge nurse laughed in my face when I said I brought his regular medication and asked me why I would think to bring it there! After all the trauma I’ve been dealing with I did not need this type of rude behaviour it was completely unacceptable! Also after being brought in by ambulance and waiting in the ER for 10 hours(!!!) and my boyfriend explicitly saying he wanted to end his life they detoxed him of all his medication that somewhat stabilized him and discharged him with nothing! What an absolute joke of an establishment
Anonymous
I will have to say it’s a low rating for me with respect to the emergency area. It needs serious attention in so many many ways . However, upon moving past that area to the interior, my RECENT experience with Dr and nurse team who attended to my reason for being there were stellar. Thank you Dr. Rogers and Nurse Brittany. You truly have the personality, talent, and skills to make a frightening experience more palatable. Compassion is lacking in so many triage healthcare centres. Gone are the days of that type of administration but these two professionals reminded that not all is loss. Perhaps these two individuals should address our government to show and remind them of why they chose disciplines which involve tge science and ethics behind dealing with REAL PEOPLE. We are not robots or experiments.