Overview

Shuswap Lake General Hospital is a healthcare facility located in Salmon Arm, British Columbia. It provides a range of medical services including emergency care, surgery, diagnostic imaging, laboratory services, and other specialized treatments. The hospital strives to provide high-quality care and support to patients in the Salmon Arm community and surrounding areas.

Hospital Facilities

  • Emergency Department
  • Surgical Services
  • Maternity Care
  • Intensive Care Unit
  • Diagnostic Imaging
  • Laboratory Services
  • Mental Health and Addiction Services
  • Rehabilitation Services
  • Palliative Care
  • Community Health Services

Awards & Recognitions

  • Accreditation Canada's Quality Program Award
  • Health Employers Association of BC Innovation and Excellence Award
  • Canadian College of Health Leaders Emerging Healthcare Leader Award
  • BC Patient Safety & Quality Council Eighth Annual Quality Awards
  • Excellence in BC Health Care Awards - Gold Apple for Teamwork & Collaboration
  • United Way Spirit of Community Award
  • Interior Health Recognition for Innovation in Care
  • Interior Health Health Champion Award
  • Canadian Health Journal Innovation Award
  • Interior Health Healthy Workplace Award

Photo Gallery

FAQs

What are the visiting hours at Shuswap Lake General Hospital?

Visiting hours are from 11:00 am to 8:00 pm daily.

Is there a cafeteria available for patients and visitors?

Yes, there is a cafeteria located on the main floor of the hospital.

How can I contact Shuswap Lake General Hospital?

You can contact the hospital at (250) 832-8811.

Address

Phone Number
Address
601 10th Street NE, Salmon Arm, BC, V1E 4N6, Canada
601 10th Street NE, Salmon Arm, BC, V1E 4N6, Canada

Reviews

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3.2
20 reviews
  • Anonymous

    I had the misfortune to need this hospital this weekend. Everyone from the staff greeting me at the door, the the administrative and triage staff, the ER Nurses and Doctors, the CT technicians, OR staff, the Anesthesiologist, and the Surgeon were above and beyond fabulous. They were all kind, caring, knew their stuff and all had wonderful senses of humor. Gold stars to you all!

  • Anonymous

    Worst emergency ever! People cold and uncaring. Worst doctor ever and condescending towards myself over concerns for my family member. I am saddened by how broken our healthcare system is.

  • Anonymous

    Was there for about 10 hours waiting in Emerg, No one came to attend to my dizziness so I went back to Sicamous, went to Kelowna the next day.

  • Anonymous

    Make sure you advocate with passion for those needing care. Dr. Hedges is not competent and serious oversight is needed immediately.

  • Anonymous

    Not small town but small city facility. Lately my experience with ER was quite good once in there

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Shuswap Lake General Hospital20 reviews

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  • 4

    Cleanliness

    3

    Facilities

    3

    Services

    3

    Values

    I will say the ER experiences I have had have been pretty good. Decent staff and I got the help I needed. I guess things were quite serious as the wait was not too long on multiple occasions. I would rather not spend my time in the actual hospital. When I did a few years ago the food was terrible, they got my bed a mixed up with bed b giving me the wrong food(for a diabetic). I had to check everything. Happy I was consciouos. X-ray dept has been great, friendly and professional.

    Posted Date : 25/03/2023


  • 5

    Cleanliness

    5

    Facilities

    5

    Services

    5

    Values

    I recently went to this hospital for a follow up CT scan. Everyone was super helpful, courteous and efficient and the hospital was super clean. Lots of parking was available and the wait time was nil. This is the best hospital I have ever been in. Thanks to everyone.

    Posted Date : 24/02/2023


  • 4

    Cleanliness

    4

    Facilities

    5

    Services

    4

    Values

    Excellent care. Thank you to all emergency staff. Consider Alberta Health Services as you next employer. They value your rights and freedoms ad an employee, and citizen.

    Posted Date : 23/10/2022


  • 3

    Cleanliness

    2

    Facilities

    1

    Services

    2

    Values

    Wait times in ER are ridiculous and no one comes to explain what is happening. No food, nothing offered to drink Wouldn't mind waiting if had some acknowledgment and information. They do not seem to care.

    Posted Date : 19/09/2022


  • 3

    Cleanliness

    4

    Facilities

    4

    Services

    3

    Values

    My parents both ended up in Salmon Arm General as they grew older and needed care. Mom had lung issues, and passed in 2019 from an aneurysm, and Dad succumbed this July 2022 after a partial foot amputation required from complications to infection as a diabetic. Even though short staffed, and caring for numerous patients; all scared and usually older, the 2nd and 4th floor nurses and staff all cared and worked extremely hard for their people. Both parents spent extended visits there, usually the 4th floor. The liason staff and nurses, home care, Rehab staff, all tried to help maintain dignity and independence in a difficult situation. The family of Frank and Jeannine Andrews thanks all the staff and physicians at Salmon Arm General, and Home Care.

    Posted Date : 14/09/2022


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