I had the unlucky experience of being taken to Bridgewater Emerg and I was shocked at how little they looked at my files as have chronic conditions. Were looking at file with someone with my name even though had my health card. I was in most severe pain ever and waited in wheel chair doubled over after paramedics had to leave me. Even fentanyl didn't give me relief. Told had cubicle and they didn't . So Even though vomiting blood and blood in urine put me outside waiting area. This is not acceptable care and then go home with pain killers and not telling me much of what I should do while waiting for urologist or if going to forward to my GI. Oh, please let a love one in with you as it was horrible on my own. I have acute kidney desease and crohns and I could get worse and have dialysis if not looked after with proper care. I had to tell them as was going to give me meds that could have caused kidney failure. I go to Ambulatory weekly and have to say care and nurses there are excellent and like family so really shocked by emerg. I know the pressure in health care but no excused for not showing any compassion or feeling for someone in such pain.. One more thing there were pills in the only one bathroom laying on the floor the whole time I was there and not removed. Filthy…..ONE bathroom for all patients, just ridiculous. The main doctor was fine and overworked but can't say much about rest of staff not doing much. I think I would drive to city if have too in future or knock myself out. It has affected me dramatically emotionally as terrified if whatever it is returns. Would hope someone reads this and addresses some of these issues.
Posted Date : 13/02/2024
Anonymous
They don’t take infection control seriously and think it’s just a big joke.
Anonymous
Horrible and downright nasty place, your better off going elsewhere than going to ssrh.
Anonymous
They think only of there bottom line and will crush anyone if it suits there purpose. They insult patients beside there backs and treat there employees horribly. If only people had a voice to speak out against big business. You are horrible SSRH
Anonymous
the doctor and nurses were grate but i had to wait 14 hours just to be seen
Anonymous
Not modern. Not ventiliated. Wait times are horrible. Multiple experiences of staff talking to you like you were a child. Need to be more caring.