Me and my wife had our 4 kids there over the years. The first 3 we had no issues The 4th came 6/13/23. We went had the kid. I left the room because i was told i had to get a new badge because the temporary color was out of date... i went to the front with my current name tag and armband on and they refused to give me a name tag. There was 3 women shaking their head all talking at the same time telling me I was not getting a new tag withiut a ID. I advised them that they just watched me walk out of the postpartum I stated who I was showing them my wristband and tag. They started raising their voice, so I did as well. They said they where just going to call security. I told them to call them. I ended up leaving because; them not knowing bring a bunch of gun happy security personnel to me after telling me i was not going to get back there to see my wife and kid who i had just stayed there 2 days with is not the best option. It most definitely would have been a worse outcome for them and I. I hate the way I was treated; like a intruder. The day before when I brought my 3 girls in I recieved the same treat in the postpartum hallway one of the nurses raised her voice at me very rudely from behind the nurses desk telling with other nurses chiming in there 2 cents, about me needing to display the temporary sticker. Well the sticker did not stick to my polyester shirt so i left it in the room. After these altercations, I left and went to administration desk and asked where the HR office was, the lady at the desk said you cant see them without a appointment. I already tried calling no way to contact them. So she immediately called security and he asked me to explain the situation. I said I wanted to speak to HR not security. He said the system they have works. But they should let me in being the biological father. To think I dealt with all of that. They need a better system than this. Give a solid badge to those allowed in there dont wait to fix this is or implement thumb print or eye scanner since st francis has issues with people stealing babies. Also re train your staff. It was not taking lightly being told from a bunch of strangers your not getting back there and threatening to call armed security

Posted Date : 24/06/2023

My Adult child is there with her sick child my grandchild, the staff are so loud on the hall and at the desk. My daughter just called crying her eyes out desperate for sleep, she has been up now for three days and nights. The respiratory team and doctors are doing their best for my grandson who is not responding to treatment as originally hoped for. I'm a nurse and I work the night shift and sometimes have to remind myself and other staff to remember patients and their families are trying to rest, so I get it. Please let them rest unless it's a necessary treatment or lab, go somewhere, break room etc to converse . Or use your inside voice.

Posted Date : 31/12/2022