I am going to share an experience a family member of mine had & due to the severity of UNETHICAL demeanor by 2 nurses by the name of Sandra & Katrina I feel that the public should be aware. My niece had to be taken to the hospital by her father due to having complications from contracting covid. Immediately upon arriving she was treated with disgust by these nurses due to being unvaccinated. First, the nurses lied & told both that the father was not allowed to stay with her due to hospital policy. Both my niece & her father didn't know the rules as per the AHS website, it clearly states that you are allowed to have 1 support person with you as long it's from different household. My niece does not live her parents. They said she's an adult so too bad. The father was refused admittance to stay with his daughter. Once he left, both nurses acted in a manner that ridiculed my niece with their sarcastic comments & inappropriate actions. (I will not get into detail for the time being as the family has already submitted a complaint) My niece then decided to call her mother from the hospital to let her know what was going on as she felt alone & mistreated where the mother ended up calling the hospital right away. She spoke to whomever answered the phone & let her know what her daughter had called to tell her & demanded that this stop & that she would be contacting their superiors. A short time later my niece contacted her mother to let her know that all of a sudden a different nurse by the name of Ashley (very sweet) came to take care of her instead. The next day the mother contacted their superior Jarrett, to let him know what had transpired. Jarrett not only confirmed that the nurses actions are unacceptable but that my niece should have been permitted her 1 support person & that these nurses should have known that!! I am honestly appalled that some nurses would think it would be okay to behave this way, regardless of a persons vaccination status and have to say shame on these particular nurses! Jarrett did tell the mother that he would be addressing this with the staff & the mother will be following up to see what course of action was taken so that this does not happen to any other person, regardless of vaccination status, religion, race, sex etc.
Posted Date : 29/01/2022
Anonymous
Useless lazy nurses. Too busy on their phones and gossiping to even care to check on patients for hours. No one sitting in waiting room but wait is hours. Better be able to look after yourself or drive to Calgary
Anonymous
My Dad was in there for 3 months prior to his passing. All of the staff were not only pleasant, but went above and beyond to make his stay as comfortable as possible. The nurses also were always very nice in keeping the family fully informed
Anonymous
HA this is the worst hospital I have ever been to in my life. Went there the waiting room was empty with my 1 year old son. The triage nurse did not even bother to look at what I brought him there for. After 5 hours no doctor. I left and came back the next day and got a doctor and my son was severely dehydrated and hooked up to an Iv machine. His bum was so raw it was bleeeing and his diahreah was out of control. I was sent home with an IV in my infants arm because they don’t even have a LAB at the hospital to test his bowel movement . The doctor told me he could call childrens and get him admitted. When I called in to say yes I want that, the doctor refused to talk to me and the girl on the phone hung up on me!
Anonymous
If Dr N.Choo is on I suggest leaving and going to another facility. Horrible experience. She didn’t come within 12 ft of my husband. Hard to assess a patient when you don’t come near them.
Anonymous
They did not take me seriously at all… they basically told me nothing was wrong, when I knew for a fact it was serious… finally got them to ship me to Calgary for an MRI, and lo and behold it was an actual life threatening situation… they treat you like you’ve done something wrong, for real, they push guilt on you and don’t believe you when you are in absolute agony.. I’ve heard them talking in the next room s