The review from 2013 is still true - the place needs to be torn down, it's a crowded hospital that charges thousands of dollars for shared rooms and outdated facilities that haven't been updated since it was built in the 1970s. The nurses and clinical services staff ignore doctors recommendations on medication and basic recovery needs. Most of the nurses I spoke to told me it was their second job or were agency nurses. It reflects in the terrible care I witnessed there. The cleaners are the only ones who do their jobs well.
Posted Date : 20/02/2024
Anonymous
Imagine using health insurance for your health to have the CEO sits in her office, and does less than nothing all for the people who pay her to â lookâ busy. It’s like she is afraid of the sun I get more help from the roast potato at dinner than I do from anyone at this hospital. 3 hours of colouring in per day and doing chair yoga. Won’t help me with my trauma. Not to mention the dragon from Shrek that calls herself the head nurse. Would rather sit on a cactus and rotate than ever return to the hospital that thinks yoga and coloured pencils will fix someone. Xo
Anonymous
Some nurses have been there way too long and feel it’s their right to intimidate patients. No privacy and cramped
Anonymous
Some of the nurses are abusive and do more to harm a patients mental health. Need to go back to nursing 101 and remember why they took up nursing. For a private facility patient rooms are mainly shared with very few private rooms. Facility prefers to not engage with patients, food is ordinary and some nurses have passed their used by date. Rude, arrogant and unprofessional would be how I sum it up and unfortunately this then places a negative against some nurses who can be great. Regulators and health funds really need to have a good look at this place. Shame!
Anonymous
No wifi and limited art facilities. Some of the nurses take their frustration out on you and some even laugh if you talk about traumatic experiences like sexual abuse or suicide. The nursing incharge are too busy protecting the abusive nurses and turn a deaf ear to complaints. The focus is on the wrong things like enforcing an amish dress code.
Anonymous
Seriously this place is a dump that needed to be knocked down or seriously refurbished years ago. It is a cramped, small facility for 50 patients with a feeling of little privacy and there can be no justification for having almost entirely double bay share rooms. Some don’t even have ensuites and the poor patients have to go outside of their rooms to use communal bathrooms like school camp! There might be like 5 single rooms. The food is bland and appalling. They water the orange juice down at breakfast to save money! The nursing is hit and miss but they employ many Brits who are here on a working holiday who couldn’t care less. They use an obnoxious public address system all day and instead of coming to you, you will be summonsed to the nurses station etc by intercom. The group therapy programs are actually quite good and the social workers/psychologists are caring. They let you go out whenever you want for however long you want. My recommendation though – avoid at all costs!