Troy Primary Care Center P.C.

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Went in emergency room. They were Very Busy! I was in car accident but felt not too bad. The doctor was very distracted, took a phone call at start of exam, I waited another hour then she sent me to get too many xrays on my back but did NOT even check neck, pupils or head.... I was in a car accident on a freeway???? They sent me home and told me to take Tylenol. Several months later I saw their report at my doctor. Her report stated she checked alot of things that she didn't check, such as head, eye pupils and neck- she marked they were good and they were not!! I called Beaumont and complained that the report was SO WRONG! and was told the panel of doctors supposedly discussed it but never got back with me. After 3 years I still am suffering from head, neck pain,etc and issues from that day!!! They didn't check Anything on my head or neck but said they did!Still P.O'd! Hope people go somewhere else in an emergency.I can say the registering nurses when you came in were very nice though.

Posted Date : 01/01/1970

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2.5

14 reviews

Anonymous

22 November, 2021

The doctor is really nice, however the front office are very unprofessional with no customer service at all. The argue back and forth with patients as if they work in the chicken market. This office will be losing a lot of the patients due to that.
Anonymous

28 July, 2021

Terrible ER experience. Had to stay over night due to a kidney stone. Started in a room but ended up in the hallway with no ability to contact a nurse and nobody comes to check on you. Needed to use the restroom and asked to workers to find my nurse and nurse never came to assist me.