Victoria General Hospital is a large acute care hospital located in Victoria, British Columbia. It provides a wide range of medical services to the community, including emergency care, surgery, oncology, and mental health services. The hospital is known for its high-quality care and skilled medical professionals.
Visiting hours are typically from 11:00 AM to 8:00 PM, but may vary depending on the unit. Visitors are encouraged to check with the hospital staff for specific visiting hours.
You can contact Victoria General Hospital by calling (250) 727-4212 or visiting their website for more information.
Yes, Victoria General Hospital has on-site parking available for patients and visitors. There may be a fee for parking, so it is recommended to inquire about parking rates upon arrival.
My husband was in emergency and waited 10 hours!!! Dr never took his BP, nor listened to his heart or anything else. Hubby went in thinking he had a UTI/bladder infection and no urine was taken. Prostate cancer runs in the family yet NO EXAM!!! Terrible service and terrible Dr that didn't give a **^^. If you'd hire the staff you fired you might be able to recover. SHAME ON YOU
Posted Date : 07/12/2023
Three day surgical stay, nursing care and attention was outstanding even considering how busy they are. Food was OK, better than I expected. Parking is good, road access is easy. Not that I want another surgery but if needed I would be happy to come back to VGH again
Posted Date : 24/11/2023
Please don't go there if you can get off the island. Get medical help in the USA. This experience was like being in a third world country. Filthy!!! My husband had a fib and was left in a ward not hooked up to anything. No nurse ever came to check on him. I finally had him Air Ambulance back to Massachusetts. I can't emphasize how dirty this hospital is. Please avoid!!!!!
Posted Date : 18/09/2023
My 5 yr old daughter was mistreated and abused right before my eyes today. There's some good staff there, but there are so many terrible ones... I have made a very detailed report on what has transpired today and will be reporting all of them to vgh, ministry of health , MLA, premier EVERYONE... My daughter is completely traumatized and so am I. It took me her entire life to fix her fear of doctors and dentists. Today they destroyed all that work... It was the most horrific thing I have ever seen done to a child. The stress, guilt and grief of seeing this done to my child is making me physically ill. Its 5 hours later and shes still crying that she never wants to go back there. Have you ever tried explaining to a 5 yr old that the people that are supposed to be the safest people, made massive mistakes and mistreated her and that, that wasnt supposed to happen? Its heartbreaking... Im so beyond livid
Posted Date : 02/08/2023
Had excellent kind Dr to stitch my leg after mishap on escalator..however..sat in emerge over 5 hours shocky and bleeding..sniffles and minor sprains treated before bleeding profusely? Every other name called had given up and left..angry mental health crisis person wandering secure area yelling..scared me. Finally got 20 stitches near midnight..this was a Monday night..dread to think of a bad night...do better Canada..🦶😬
Posted Date : 30/07/2023
Anonymous
Was a patient in VGH last summer. Have to say I found it an abysmal, dirty and unhappy place.
Anonymous
VGH has always provided excellent care, and even with the problems with manpower and time, they continue to be available and understanding
Anonymous
On January 18/ 2023 Had to go to emergency by ambulance following being hit by a car and getting thrown down landing on a concrete curb. An X-ray was done rapidly to see if anything was broken, and since no fracture was seen I was brought back to the waiting area. Where I sat for five and a half hours in excruciating pain, for 5 1/2 hours no one came to check on me, to offer ice for the injury to my shoulder as I had been told to ice it. At some point I felt nauseated and disoriented trembling from shock so I went to the nurse station to say that if I couldn’t be seen shortly I would rather go be miserable and in pain at home. I was screamed at by one of the nurses as she felt I was too close to the desk where open patient files sit, she rudely screamed at me to back away, had to reply I have blurry vision and can’t read without my glasses which I wasn’t wearing. Within half an hour I was placed in an examination room, waiting for doctor. He looked at my arm had me try a few moves which I couldn’t do because of quite likely ( as he too figured ) a thorn something which wasn’t further investigation, told me to wait around while he found an orthopaedic surgeon and that pain med would be given me . A nurse then came in rudely telling me to move to a closet like space where they do casts and there came more waiting, after my arm had been forced to try to move the pain had reached a high level. Half an hour later another nurse came in saying she’d set my arm up in a sling, while she was trying to put the sling on, as my arm was in so much pain and I was moving slowly she too screamed at me, first saying my breast was in the way ( I snapped well I can’t take it off ). She screamed again telling me to look at her by then I had tears running down my face because I was hurting so badly. It was ten PM by then, I fad gotten there at 4:15, hadn’t had anything to eat or drink and since I am also hypoglycaemic my stress level was at its peek. After she finally gave me pain med. while explaining that I shouldn’t wait for the pain to get too much before taking pain med. ( go figure that logic. While they have us wait for hours)Then I was sent to yet another waiting room, she brought me juice a cookie and cheese I drank it down, and since moving was so painful and I was the only one in that room, I put the empty glass down on an empty chair beside me, an Asian nurse came in and snapped at me (same nurse that had sent me to the closet ) for having put my glass there, by then I was shacking in pain and replied, well I can barely move so…they have signs everywhere reminding us that any rude behaviour on our part wouldn’t be tolerated, maybe they should realize same applies to them relating to injured patients…the doctor finally pulled me out to tell me the surgeon had instructed that I should start physio asap, stated that because of my age, I am 68 even if thorn they wouldn’t do surgery all that without a clear picture of what the tear looks like, he also added that I would get a frozen shoulder if I didn’t go to physio. Is this not age discrimination ? I am not that old and was in pretty good shape before getting hit by a car…
I walked out of there in shock and quite discouraged and hurt. I don’t know what’s going on in that hospital but the humane factor has clearly left our medical system.
I feel veterinarians treat pets better then hospital staff do us humans…shame on you all who are that indifferent to human suffering, shame on you. And your administration should remind you to act more caring then that….I am now nowhere clear of what that tear looks like, knowing all too well that if it’s completely severed I will lose use of my arm, I paint and to me is devastating news….
Anonymous
On January 18/ 2023 Had to go to emergency by ambulance following being hit by a car and getting thrown down landing on a concrete curb. An X-ray was done rapidly to see if anything was broken, and since no fracture was seen I was brought back to the waiting area. Where I sat for five and a half hours in excruciating pain, for 5 1/2 hours no one came to check on me, to offer ice for the injury to my shoulder as I had been told to ice it. At some point I felt nauseated and disoriented trembling from shock so I went to the nurse station to say that if I couldn’t be seen shortly I would rather go be miserable and in pain at home. I was screamed at by one of the nurses as she felt I was too close to the desk where open patient files sit, she rudely screamed at me to back away, had to reply I have blurry vision and can’t read without my glasses which I wasn’t wearing. Within half an hour I was placed in an examination room, waiting for doctor. He looked at my arm had me try a few moves which I couldn’t do because of quite likely ( as he too figured ) a thorn something which wasn’t further investigation, told me to wait around while he found an orthopaedic surgeon and that pain med would be given me . A nurse then came in rudely telling me to move to a closet like space where they do casts and there came more waiting, after my arm had been forced to try to move the pain had reached a high level. Half an hour later another nurse came in saying she’d set my arm up in a sling, while she was trying to put the sling on, as my arm was in so much pain and I was moving slowly she too screamed at me, first saying my breast was in the way ( I snapped well I can’t take it off ). She screamed again telling me to look at her by then I had tears running down my face because I was hurting so badly. It was ten PM by then, I fad gotten there at 4:15, hadn’t had anything to eat or drink and since I am also hypoglycaemic my stress level was at its peek. After she finally gave me pain med. while explaining that I shouldn’t wait for the pain to get too much before taking pain med. ( go figure that logic. While they have us wait for hours)Then I was sent to yet another waiting room, she brought me juice a cookie and cheese I drank it down, and since moving was so painful and I was the only one in that room, I put the empty glass down on an empty chair beside me, an Asian nurse came in and snapped at me (same nurse that had sent me to the closet ) for having put my glass there, by then I was shacking in pain and replied, well I can barely move so…they have signs everywhere reminding us that any rude behaviour on our part wouldn’t be tolerated, maybe they should realize same applies to them relating to injured patients…the doctor finally pulled me out to tell me the surgeon had instructed that I should start physio asap, stated that because of my age, I am 68 even if thorn they wouldn’t do surgery all that without a clear picture of what the tear looks like, he also added that I would get a frozen shoulder if I didn’t go to physio. Is this not age discrimination ? I am not that old and was in pretty good shape before getting hit by a car…
I walked out of there in shock and quite discouraged and hurt. I don’t know what’s going on in that hospital but the humane factor has clearly left our medical system.
I feel veterinarians treat pets better then hospital staff do us humans…shame on you all who are that indifferent to human suffering, shame on you. And your administration should remind you to act more caring then that….I am now nowhere clear of what that tear looks like, knowing all too well that if it’s completely severed I will lose use of my arm, I paint and to me is devastating news….
Anonymous
My son Torrey Riendeau has recently been in the ICU at Victoria general hospital and I am so appreciative of the staff for their care and compassion for my son and their understanding and professionalism.
They are exemplary in how they made us feel welcome and comfortable in this time of such extreme family distress.
Every effort was made to make a tragic outcome more bearable. Thank you .