Overview

Westlock Healthcare Centre is a hospital located in Westlock, Alberta. It provides a wide range of healthcare services to the residents of Westlock and the surrounding areas. The hospital is equipped with state-of-the-art facilities and a team of skilled healthcare professionals to deliver high-quality medical care to patients. Services offered at Westlock Healthcare Centre include emergency care, diagnostic imaging, surgery, maternity care, and more. The hospital is committed to providing compassionate and comprehensive care to improve the health and well-being of the community.

Hospital Facilities

  • Emergency department
  • Medical imaging
  • Laboratory services
  • Surgical services
  • Maternity care
  • Rehabilitation services
  • Mental health services
  • Palliative care
  • Cardiology services
  • Outpatient clinics.

Awards & Recognitions

  • Accreditation Canada - Accredited with Exemplary Standing
  • Canadian College of Health Leaders - National Award for Innovation
  • Alberta Health Services - Quality Improvement Award
  • Canadian Patient Safety Institute - Patient Safety Champion Award
  • Alberta Rural Health Ethics Network - Excellence in Rural Health Care Award.

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Address

Phone Number
Address
10220 93 St, Westlock, AB T7P 2C8
10220 93 St, Westlock, AB T7P 2C8

Reviews

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2.5
20 reviews
  • Anonymous

    In the beginning of September I had a total knee replacement. From meeting Dr. Lategan and his office staff and the hospital office staff, to Laurie the Education Coordinator to Day Surgery Unit (everyone) and the OR staff. my experience was excellent. My questions were answered and I was asked if I understood all areas of my surgery. My husband was informed and treated extremely well. I understand the our Health Care workers are under extreme stress; I thanked each and everyone of the staff members for all of their efforts, when they came into my room. There are very difficult times in Health Care and I watched as other patients constantly berated staff for hours. These nurses continued to be kind and worked to do whatever they had to do to make this person happy. People do not go into this profession to be harassed. I felt that this is what was happening to the staff. Thank you Westlock Health Centre, I have been to your facility 3 times and everytime I have received excellent care.

  • Anonymous

    Lack of Leadership terrible doctors just complete jungle like no one knows what they are doing. Don’t ever ever go to this place. Just a joke

  • Anonymous

    What a f*** joke of a place. I dropped off food for my sister and it took them an hour to deliver the food to her. When she finally got it. It was ice cold. I am sorry that you job is “hard” but I know that it doesn’t take an hour to deliver food to someone when there is about 4 ppl doing nothing but drinking coffee.

  • Anonymous

    This place is more like a jail or concentration camp. The patients are treated like crap. Half piece of toast for breakfast. Morning meds givin in afternoon. They r starved n treated like prisoners. The staff of east wing have huge stick up their butts. Lie so they don’t have to do their jobs. Shouldn’t b in medical positions. Should b taught compassion and treat people like humans. They act like its not their job to look after the sick n helpless. Instead they tell them to shut up n quit bothering them. If u love ur family take them somewhere else. This place truly is hell on earth.

  • Anonymous

    This hospital is awful. My son went in because he was severely depressed and was having thoughts of suicide. The nurses knew of this and yet he still sat in the waiting room for 5 hours. His wife asked how long it was going to be before the doctor could see him as she was very concerned for his well being. They said they had emergencies coming in and were prioritizing and they would have to wait. Finally my son says he has had enough and is leaving. At this point he is more depressed than when he came in. The message a person in this position gets is ” I really don’t matter and no one cares “.
    This is uncalled for. I have worked in the medical field long enough to know that this lack of care is something that is not right and needs to be addressed. I would never recommend this facility to anyone.
    I am very disappointed in the Westlock health care system.

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Westlock Healthcare Centre20 reviews

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  • 5

    Cleanliness

    5

    Facilities

    5

    Services

    5

    Values

    I just had knee surgery at this hospital. I cannot say enough good things about the way I was treated. It started at check in, they were polite and helpful to us. The attending Nurse Kim 💕went above and beyond to make not only me comfortable and relaxed but my sisters who came with me for support. She was so kind and helpful, attentive to every need and had a great sense of humour too. A real sweet girl. The OR staff in including the Drs. We're was just as good. So kind and professional and caring!! I've never had better care that's for sure. If you have to have surgery go here. They treat you like a person should be treated. Thank you from the bottom of my ♥️

    Posted Date : 05/06/2023


  • 3

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Come here if you enjoy a 4+ hour ER wait, only to be completely dismissed when you're finally seen and leave frustrated with no answers to the issue you went in for. Incredibly frustrating when it involves an 18 month old toddler.

    Posted Date : 17/11/2022


  • 4

    Cleanliness

    4

    Facilities

    5

    Services

    5

    Values

    I have had 4 surgeries at the Westlock healthcare centre and found the staff to be outstanding! My surgeon is excellent- uptodate in his methods and explains everything. The nurses are great. Thanks to everyone. You make it special.

    Posted Date : 14/05/2022


  • 1

    Cleanliness

    1

    Facilities

    1

    Services

    1

    Values

    Where's hospital I've ever been to had a problem with my health care had to renew it I had Healthcare but in the emergency room these guys wanted $700 up front just to look at me I don't recommend this hospital for anybody even their dog and their doctors have a God complex they all think they're social workers diagnosing people mentally not physically somebody really needs to step in and look at these people that work here

    Posted Date : 19/04/2022


  • 3

    Cleanliness

    3

    Facilities

    1

    Services

    1

    Values

    Someone I know had covid almost two years ago. Was extremely ill & the nurses told the person I know to wait in the parking lot. I understand this could easily be a protocol but this person needed ER care. They were rude, disrespectful and unprofessional. They told her they'd call her when the patient could come in. Got a call 8 hours later.. thankfully the person I know didn't wait more then 30 mins!!!!

    Posted Date : 02/04/2022


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