I tried to speak with someone as to how to get the rest results needed ahead of the appt in 2 days, spoke with a very rude person at the front desk who hung up on me before i had any idea how to get the info to them, oct 13th approx 1:30. too bad, most of the staff were helpful/prof but whomever covered the desk at that time was so rude i will not go back.
Posted Date : 22/10/2021
Anonymous
2nd experiences Holly Endoscopy. Both were great. Have comparison with Upper Canada Lower Bowel Clinic where my husband went. Holly Endoscopy sets a high bar for clinics. All aspects of experience are better than expected: COVID protocols; timeliness; prep options; and staff.
Anonymous
This was a good experience. Communication before the procedure was clear. The facilities were modern and clean, even relaxing. The staff were very attentive and the Doctors are top notch, answering my questions and making sure that I understood each part of the procedure. Dr. Nassar Aminazadeh was an absolute pro. Highly recommend this clinic over others that I’ve been to in Toronto that seem old and shabby by comparison.
Anonymous
My experience was good both times, fortunately I didn’t have any side effects like others have mentioned and have had colooscopies before so am used to them.
I do know from other visits with specialists in other areas of health that it can be so frustrating and uncomfortable for them to not have time to listen and as well if they have a medical student or intern? who starts off, it can be frustrating that when telling or asking a question about something important the info is not mentioned by the doctor and so it seems like a waste of my time to be reporting to a student. The doctor comes in and the visit is 5-10 minutes max, rushed and feel so anxious that forget to ask my question again to doctor. As well, if you are their last patient or close to last any other tests that may have been appropriate to do can’t be requested.
Anonymous
I tried to speak with someone as to how to get the rest results needed ahead of the appt in 2 days, spoke with a very rude person at the front desk who hung up on me before i had any idea how to get the info to them, oct 13th approx 1:30. too bad, most of the staff were helpful/prof but whomever covered the desk at that time was so rude i will not go back.
Anonymous
My father in-law had a colonoscopy twice in this clinic with 2 different doctors- one 5 yrs ago and a follow up Colonoscopy this year. Everything went well. I am very happy with the clinic’s service. Great doctors, great staff. Highly recommended.