Long wait times. Very short consult. Feels like a processing plant
Posted Date : 29/05/2021
Holly Endoscopy Clinic in Toronto is a specialized healthcare facility that offers endoscopic procedures for diagnosis and treatment of gastrointestinal issues. The clinic provides a comfortable and safe environment for patients undergoing procedures, with experienced medical professionals who prioritize patient care and well-being. They offer a range of endoscopic services to address various gastrointestinal conditions and provide personalized treatment plans for each patient.
Long wait times. Very short consult. Feels like a processing plant
Posted Date : 29/05/2021
Warning Had a horrible experience. Went in and they perforated my colon and took no accountability no responsibility for their actions mainly the clinic. They even made me pay for my own ambulance to get to the hospital after making me sit there in pain. More details will follow . Stay tuned I will give you an update on my experience with the doctor and mainly the owners of the clinic have they decided not to have any compassion for my situation. Do not use their service go to a hospital
Posted Date : 28/05/2021
I have been here three times. Very happy with all aspects of care.
Posted Date : 10/04/2021
Bossy unprofessional secretary. Non-essential travel rules prevented my attending from out of town but the secretary scolded me for something out of my control. I would have loved to have gone, but am restructed by the law. A quick look at my file and my address 3 hours away and my last cancellation during the last lockdown should have adverted the clinic to the issue. It is clearly a one shot shop with no ongoing client relationships.
Posted Date : 01/02/2021
The Holly Clinic has great staff and were well organized. Very professional!
Posted Date : 22/01/2021
Anonymous
My only complaint was how late my appointment was. I understand that patients often run overtime, as I myself did. However, I was kept in the loop, and admittedly things are different in this post-Covid society. That being said, I found the staff – reception, anesthetist, doctor – all just great. They listened to my concerns, and explained patiently how they would proceed. Unfortunately I will have to have a follow-up CT scan, but the clinic arranged for my blood tests and booked the colonography for me. Happy to recommend them.
Anonymous
I had a colonoscopy today and was so impressed by the professionalism of Holly Endoscopy. From the front deck receptionist’s to the nurses to the Dr. Everyone took time to ensure I was cared for with kindness and dignity, the procedure nurse was friendly and upbeat which really helped ease my nervousness, the anesthesiologist was very gentle and kind and the recovery nurse was attentive waking me up in a gentle way. I would highly recommend Holly Endoscopy for anyone looking to have a colonoscopy.
Anonymous
I was really scared and emotional and felt so attended to and taken care of. Everyone was fantastic – communicative, transparent and kind. Was really glad to see COVID safety protocols still in place – hope this continues! Deep appreciation for everyone there!
Anonymous
I want to sure those that have read the negative reviews, that my experience both today and 2014 have been excellent. The staff from the woman behind the desk to greet you, to Diane who looked after me,-pre and post- and the doctors in the room (Dr Kaufman).
All were KIND, patient, communicated well, efficient, no delays, I was out earlier than expected yet wasn’t rushed like some of the comments. I never felt like it was an assembly plant with no human kindness.
Highly recommend it.
Anonymous
I had an Endoscopy in July 2022. Appt bang on time. My dr was Dr. John Hagen and he spoke to me in detail before the procedure and after. He called me after with the results and even after we played phone tag to follow up. This dr was an absolute god send. He followed up with the results with my family drs and is referring me for surgery. When we could not reach during the week, he called me first thing Saturday morning. I have to say that I was beyond happy with his bedside manner and his explanations and his going into detail with my diagnosis. This dr was incredible. I worked with drs for 30 years so I know how they can be difficult at times. Thank you Dr Hagen for your dedication.