As a medical professional myself I was extremely disappointed with how the Consult was conducted. The doctor was running 40 mins late, no apology was made. A thourogh history was not sought. And after stating that I only had dermatitis in my ear, I asked if I could get my ear cleaned out as I knew I had debris stuck in there, he reluctantly used the device to clear my ear and found I had a large object on my ear drum, this could not be removed. Further the receptionist asked if I needed the receipt, the receipt showed $220 for the Consult and $250 for surgical removal of keratosis obturans. The object was not removed, ear drops were given to resolve it, with no instructions. My Consult was less than 15 mins. further I have looked up the definition and am quite sure this is not what I have.

I was so glad that I brought my daughter to Dr Havas for her tonsil enlargement. He didn’t suggest us to do tonsillectomy. He told my daughter’s condition shall be gone in a couple of months. While some other doctors recommended the surgery, we still followed what Dr Havas’ suggested. And she’s fine now! We highly appreciate his help!

Dr Havas explained everything in simple terms. I quite like his drawing!