The nurses run the show here so don’t expect anything to be done when you complain. I endured a week of mistakes, rudeness and mostly arrogance amongst the nursing staff. How do you wake up and consciously wear scents to a hospital. Instant headaches! Stay away from this dump!

My 98-yr old father was at QCH for 3 months and it was an utterly horrible experience in more ways than I can describe here. Most staff refused to communicate with his POAs despite repeated requests and complaints. Dr Milllar on the Rehab unit changed his medication without informing the client or POA who were very aware that previous attempt to change this medication were unsuccessful. The medication changed caused an acute renal failure and he would have died in Dr Millar’s care. Dr Nabile and the palliative care team saved his life by removing the medication. Dr Millar was fully aware of the cause of his renal failure however his final discharge report was altered to cover up the doctor’s arrogant mistake and falsify the medical records. Final reports failed to document the near fatal reaction caused by a medication thereby allowing this error to be repeated.

There were many other errors are recorded on all his medical files several of which had a detrimental effect on his ability to secure assisted living. The doctors and patient relations department refused correct identified errors in subsequent reports when the errors caused harm to the patient but were willing to falsify reports to cover their own errors and inadequacies.

While 2/4 doctors were amazing the 2 arrogant doctors responsible for the majority of his care actively resisted all communication with POAs and made the overall experience horrible and traumatic. It is only by luck my father survived his experience at QCH and is now flourishing in LTC.

The nurses are rude. People aren’t joking when they say this, they are not stressed just rude. You can approach them in the most polite manner to ask a question just once and they’ll snap at you for daring to come to them as if you’re not a patient. There should be some standard to being a nurse this is ridiculous