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167 Rolph Street Tillsonburg, ON, Canada
167 Rolph Street Tillsonburg, ON, Canada

Reviews

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1
41 reviews
  • Anonymous

    Should have retired 10 years ago. Condescending, arrogant and has no idea about modern medicine. Will only spend one minute with you then is literally running out of the room as you are asking questions.

  • Anonymous

    I was dropped as a patient from this doctor (thankfully) as he is retiring. He is condescending and never takes concerns seriously. He does not look further into issues. Failed to inform me that I had a lump on my breast, I found out by calling to make another appointment. I also had skin cancer removed and he did not tell me that he did not get all of it. I fought for my personal health file/information and he would not release this to me because he know he had hidden information from me. He needs to retire before more people have detrimental health issues.

  • Anonymous

    Dr Rowland misdiagnosed my Mother, and told her that all her problems were in her head. Meanwhile, had he did the tests that she asked for she would be alive today! Please anyone reading this ‘BE YOUR OWN ADVOCATE’; know your own body and go to a Doctor that will listen. Terrible Doctor!!!! Should have his License revoked.

  • Anonymous

    He should really retire, he acts like people get in his way

  • Anonymous

    Dr. Rowland was my Doctor for about 30 years. At first he was great with me and my children. In the last 3 years the office is terrible and so is he.. Staff are not helpful and are rude and he is not very invested in his patients. I have moved on to a new Dr. that actually does something.

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Dr. Gerald Rowland41 reviews

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  • 0

    Staff

    5

    Punctuality

    1

    Helpfulness

    3

    Knowledge

    Not a friendly man. In fact, twice now, he has told my 2-year-old son that he is a jerk. He bent down to where my son was lying on the floor (screaming) and said "well aren't you a jerk". When I have gone for a problem of my own, he just writes a prescription and leaves the room with no explanation. I have heard that he is nicer in the morning. I have had only afternoon appointments. I went to the hospital regarding an issue Dr. Rowland could have easily taken care of, and when I told the ER doctor that I couldn't bring it up to my own Dr. because of his poor bedside manner, he understood completely when he saw the name of my Dr. on my chart. This has been the case when I have been talking to other Moms and have mentioned that my Dr is rude. I have had people say "oh, do you have Dr. Roland"? Do we have to live with this kind of treatment simply because of a Dr. shortage? Shouldn't they be required to have good customer service skills like anyone else in business should????

    Posted Date : 29/04/2024


  • 0

    Staff

    4

    Punctuality

    4

    Helpfulness

    4

    Knowledge

    Always straight to the point. Don't go to him if you want to be babied. He gets right to the issue. My son loves going to him and I think it is because of his straight, no beat around the bush approach.

    Posted Date : 29/04/2024


  • 0

    Staff

    3

    Punctuality

    4

    Helpfulness

    5

    Knowledge

    I think dr Roland is a great dr, however his office staff is lacking in personable skills, and because of this i think it makes the office dreary and cold. Get some better office staff and brighten the place up a bit (maybe even add some colour to the walls)

    Posted Date : 29/04/2024


  • 0

    Staff

    4

    Punctuality

    3

    Helpfulness

    5

    Knowledge

    I find that Dr. Rowland and his staff need more people skills and deal with patients in a more proffesional manner. He is more for male patients than females.

    Posted Date : 29/04/2024


  • 0

    Staff

    4

    Punctuality

    5

    Helpfulness

    5

    Knowledge

    He has come to my home to check my children. I've always been able to get into see him anyy time I need him.

    Posted Date : 29/04/2024


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