Dr. Heard is fantastic. As a national-level athlete, it was devastating when I sustained a knee injury. Dr. Heard saw me within the week, and did an excellent job. The best doctor I've seen.
Posted Date : 29/04/2024
Dr. Mark Heard
male
Orthopedic Surgeon
Accepting new patients
Insurance Accepted
Phone Number
Website
Address
301 Lynx Street
Banff, AB, Canada
301 Lynx Street
Banff, AB, Canada
- Blue Cross / Blue Shield
- AHC
- Workers Comp
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Anonymous
I had a shoulder stabilization surgery with Dr Heard and it was the best treatment I’ve ever received at a hospital. The surgery went very quick and smoothly. All our appointments were organized well in advanced, everything was well planned and thought out. The hospital in Banff is small, and very nice and clean. Overall a very good experience.
Anonymous
so far my knee feels grate and everythings going smoothly thank you dr. mark heard for all your help
Anonymous
I had the best experience with Dr. Heard and his staff. I was scared out of my mind and everyone took great care of me. Dr. Heard is down to earth and such a sweet guy. He has a lot of patients so you don’t get a lot of time with him which can be a downer. I have heard a lot of horror stories from friends who have gotten their acl’s reconstructed and I have seen so many people re injured who have gotten their surgeries down else where. That was never a worry for me. I was set up with my surgery, knee brace appointment and everything well in advance. All in all a great experience, great doctor.
Anonymous
Everything that I’ve been old about Dr. Heard points to him being one of the top knee surgeons around. He might very well be. But my experience hasn’t been great.
He’s nice but did a poor job of giving me information. Every appointment and consultation was a max of 10 minutes. I never got to see my MRI, X-rays or post op report. I had a completely different surgery than we discussed and woke up with a hamstring graft, something we never discussed as a possibility. I re tore my ACL as soon as I got back into action. I have new surgeons telling he that the tunnels that were used for my graft are more than double the size they should be. This directly lead to my re injury. The graft was just flopping around in there. Now in need at least two additional surgeries to clean this up. And these are all things that Dr. Heard missed on my last consultation. He never even looked to the MRI, he mostly just demonstrated to a medical student how he could take my knee in and out of socket (something that left me limping for 2 weeks after the appointment BTW).
Anyways. I went to U of C for a consult. They spent 90 min with me and brought in multiple people to talk through my options and inform me of all the issues. They were great.
I’m sure most people have had great experiences, I however am quite frustrated at the mess my knee has become. I felt better walking around with my fist torn ACL than I did after a year of intense rehab from his surgery.
Anonymous
Dr mark heard is a great doctor he saved my knee everything he promised was on time. Bedside manner was great the team was helpful and very friendly. My very complicated surgery was perfect thank you Dr mark