We were shocked and a bit upset to find out that our daughter required glasses at the age of two. Dr. Pollock took her time with us and did an EXCELLENT job explaining everything. At one point her assessment differed from the trainee we had seen before she came into the room and she stayed late after clinic to do an extensive exam. We were high maintenance to say the least. She followed up closely and set us up with a referral when we moved across the country. We are very grateful for the care she provided.
Posted Date : 17/03/2019
Anonymous
Dr.Polluck is a dope doctor. She loves being around my son. If she knows theres something going on she will let u know. She would never give you the run arounds. I would deffs recommend her for your child or children.
Anonymous
She has been helping us for years with my daughters eye. Very knowledgeable and great to deal with.
Anonymous
Our experience with Dr Pollock was extremely disappointing. We waited for at least an hour in the waiting room plus an hour after having my daughter’s eyes dilated and then waited some more in her office. She was extremely rude and condescending and even literally walked out of the room as I was talking to her. I had heard good things about this doctor and am very disappointed. I’m hoping to find someone else to see my daughter in hopes that we’ll find someone who doesn’t talk down to me and is willing to answer questions kindly and respectfully. (And for the record, I wasn’t being difficult or monopolizing her time. My questions were simple things like “what do you think is the best case scenario for her?”)
Anonymous
I also went in with a child who has a disability and her bedside manner is awful. I was going to keep my feedback to myself until I read another parent who was upset with how their child was treated. This doctor LACKS diversity training she jokingly called my black 2 year old son who has autism a monkey for moving around a bit with a lack of understanding on how this could be offensive to anyone of colour. I will be filing a actual complaint.
Anonymous
Dr Pollock has been seeing our child for a year now. She is extremely knowledgeable and kind. I have to say that the rest of the staff is just as awesome!