Booked about 6 people for 10am appointment so had to wait my turn (5th) after waiting weeks to get in. Spent about 10mins with Narula who didn't really look at xrays or ct scans. He didn't seem concerned about my disc bulges and prolapses. Made me feel like I was wasting his time and told I should just exercise and lose weight. I was so looking forward to having someone help ease my back and leg pain but I left really disappointed. The receptionist is just as bad - she covered up when asked about the appointment system and I heard another patient ask about how much rebate she would get from medicare and she said she didn't know. It was a very heartless experience.
Posted Date : 01/01/1970
Anonymous
Very rude and arrogant man, was with him for about 5 minutes, didn’t explain anything about my condition, didn’t want to hear anything from me about my condition. Within the first couple of minutes he stated, surgery won’t help me, you should go and see a pain specialist! No explanation, wasn’t interested in talking to me at all. Wouldn’t return or recommend!
Anonymous
If I could give zeros I would. This doctor and his staff are so rude and arrogant it’s ridiculous. I will never go back to see him and warn everyone else not to go near him. He’s only worried about how much money he he can make from you and his reputation.
Anonymous
Nope! Don’t bother with him. Only after your money. Charges exorbitant AMA rates cos he thinks he’s the ducks nuts of the neurosurgical world in Perth. Quite frankly there are far better, less arrogant neurosurgeons in Perth.
Anonymous
I have attended Dr Narula’s office on multiple occasions preceding my surgery. He is a man of few words yes…but there is no point going into depth as it is jargon to me and I would have been more overwhelmed than I already was. But, he did take the time to show me my scans and discuss what the issues were and how to proceed. He listened to my concerns and expectations and gave me the relevant options. Surgery went very well and his expertise ensured the scar is hardly noticeable even considering the surgery was only around 2 months ago and I am feeling fantastic. People need to remember, infections and such usually come from when recovering in the hospital or at home and not necessarily surgery itself. I am happy I listened to one of his previous clients who said his skills as a surgeon are fantastic and I only have praise for this man. Sometimes he can run behind in time and other times he is spot on, but I guess there are things that happen behind the scenes that affect this. The reception staff can be hit or miss, absolutely wonderful and helpful at times and other times hard to reach and not so wonderful, but to be honest I only care about the skill required to ensure my quality of life. I would definitely return and undergo surgery with Dr Narula as my treating doctor.
Anonymous
Unsatisfactory. Do not have any faith in a doctor who is so ‘confidential’ that his reports to GPs are labelled “Not to be released”. Consultations with Dr Narula were so brief I didn’t receive any explanations from him as to test results nor from my GP – obviously too confidential to release to meI I would have thought it a patient’s right to the information – my body and I paid the bill! Even a second MRI scan request given to me by my GP as per Dr Narula’s instruction in the not-to-be-released report has no clinical information on it whatsoever. It’s obviously so-o-o-o confidential! Would never go back to him again.